- Tustin Temporary Emergency Shelter / Orange County Rescue… (Tustin, CA)
- Description Call Center Representatives will answer all incoming calls from the main clinic phone line and route calls to the appropriate employee or department. ... full-time with a schedule of Monday through Friday 8am to 5pm. All Call Center Representatives must be bilingual in Spanish and English. The best candidate for… more
- Robinson Pharma, Inc. (Santa Ana, CA)
- …sales. Duties/Responsibilities: Processes customer orders via phone, fax, and internet in a call center environment. Follows up with customers on quotes, orders, ... The Customer Service Account Representative I maintain relationships with current and potential accounts. Resolves customer issues/problems, researches, and… more
- PhyNet Dermatology LLC (Glendora, CA)
- …diploma or equivalent. 0-1 years of customer service experience, preferably in a call center , healthcare, or retail environment. Proficient in collecting patient ... Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you… more
- Western Growers Family of Companies (Irvine, CA)
- …a minimum of two (2) years of experience in customer service within a call center environment, preferred. Knowledge of Health Benefits and eligibility preferred. ... impact, making improvements, and course correcting along the way. Call Center Support Thoroughly document information, activities,...The physical demands and work environment described here are representative of those that must be met by an… more
- Kaiser Permanente (Los Angeles, CA)
- …the health care team with dignity and respect. Essential Responsibilities: Representative Duties: Upholds Kaiser Permanente's Policies and Procedures, Principles of ... and procedures, following established protocols. Maintain proficiency in clinical skills. Answer call lights. Answer telephones and take messages. Call in… more
- Vaco (Irvine, CA)
- …Associate's or Bachelor's degree preferred 1-3 years of customer service or call center experience preferred Proficiency in customer service software, CRM ... Job Summary: The Customer Care Representative serves as the first point of contact for customers, providing timely, accurate, and professional assistance. This role… more
- Genuine Parts Company (Ontario, CA)
- …Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand ... and demonstrate basic selling skills such as preparing for the sales call , managing the customer meeting, handling customer resistance, closing the sale and… more
- Downtown Women's Center (Los Angeles, CA)
- Resident Manager (On- call ) Summary The Downtown Women's Center seeks a Resident Manager to contribute directly to breaking the cycle of homelessness for women. ... machines. Physical Demands The physical demands described here are representative of those that must be met by an...Type and Expected Hours of Work This is an on- call position. Days and hours of work are as… more
- TEKsystems (West Covina, CA)
- …per day. Averaging about 2-3 minutes. Status of authorizations. Skills Customer service, Call center , Health care, bilingual Top Skills Details Customer service, ... Call center ,Health care,bilingual Additional Skills & Qualifications 1-2 years experience as call center agent handling high volume calls with medical… more
- TEKsystems (Chino, CA)
- …and empathy. + Offer clear guidance on claims and support documentation. + Use call center software to manage interactions and maintain data integrity. + Meet ... performance goals in call handling, customer satisfaction, and resolution rates. + Navigate multiple systems and screens to assist customers efficiently. Schedule: +… more
- TEKsystems (Chino, CA)
- …utmost professionalism. . Provide comprehensive support and details on claims. . Utilize call center software to efficiently manage interactions and data. . ... Achieve performance targets in call handling, customer satisfaction, and resolution rates. . Navigate multiple screens and software systems to assist customers… more
- Robert Half Office Team (Woodland Hills, CA)
- …who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative , you will be the first ... Identifying and escalating complex issues to supervisors * Following established call center procedures and scripts * Adhering to quality standards and… more
- Transdev (El Monte, CA)
- Call Center Manager NOTE: The following...personnel so classified. The physical demands described here are representative of those that must be met by an ... requirements will be considered. Transdev is hiring for a Call Center Manager in Los Angeles, CA....legally protected status. The physical demands described here are representative of those that must be met by an… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time **Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in onsite, ... and required staff service levels are achieved + Manage call center reports utilizing WFM programs and...each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. +… more
- Fresenius Medical Center (Pasadena, CA)
- …accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports. + ... Creates and executes an effective call plan. Utilizes all available data in pre-...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ... ability to work as a team, knowledge of MS Word, Excel, and Outlook. Able to use multiple programs simultaneously. Previous banking or credit union experience would be preferred. Proven ability to assist in team motivation. Strong customer service skills,… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for ** Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a ... excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, weaknesses, opportunities, and… more
- Rapid Response (Corona, CA)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating days including holidays and weekends, ... Customer Service Representative - $20/hr and Shift Differentials Department: Customer...means. Using the most modern technology in our monitoring call center , our team protects life and… more
- WSP USA (Costa Mesa, CA)
- …the Service Center . This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR ... initiating a search for a full time **Customer Service Representative ** for our **Costa Mesa, CA** office! JOB SUMMARY...a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems… more
- AbbVie (Huntington Beach, CA)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
