- Americor (Irvine, CA)
- Americor is seeking Principal Call Center Data Analyst to join our team. Specific job title and offer to align to the qualifications of the candidate. ... + Demonstrate deep understanding of telephony and workforce management performance, underlying data , as well as call forecasting, routing, and delivery. +… more
- EMCOR Group (Irvine, CA)
- …solutions to meet customer expectations. **Job Title:** National Accounts Coordinator ** Principal Duties and Responsibilities:** + Handling and oversight of all USPS ... on all calls, striving for timely completion of every call meeting or exceeding USPS projects' timelines. + Quote...work quotes and or invoicing packages. + Monitor all data to proactively respond to situations before the customer… more
- Republic Services (Long Beach, CA)
- …ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications ... include the oversight of safety, customer experience, and productivity. ** PRINCIPAL RESPONSIBILITIES:** + Ensure compliance with all required safety policies… more