- Amazon (Seattle, WA)
- …applications on top of AWS services. Key job responsibilities Own AWS customer issues Work with AWS service teams, account managers, and customers to ... AWS by analyzing trends and reporting findings to AWS service teams as needed. AWS...continuing to monitor those escalations to resolution Can distil customer technical needs into clear, concise written… more
- Amazon (Seattle, WA)
- …owning and defining how customers best consume change management communications from AWS . You will work directly with different customer persona's to ... representing their voice. * Work with key stakeholders across AWS to improve the customer experience and...In this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service… more
- Amazon (Seattle, WA)
- …the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial ... offers you the opportunity to serve as the primary technical advisor and 'voice of the customer '...expert, TAMs offer guidance on the entire journey of AWS services and the customer 's architecture. This… more
- Amazon (Seattle, WA)
- …of all industries and sizes gain the best value and service from AWS ? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' ... and operations, including cost management and other pillars of building on AWS . Your technical acumen and customer -facing skills will enable you to… more
- Amazon (Seattle, WA)
- …of all industries and sizes gain the best value and service from AWS ? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' ... and operations, including cost management and other pillars of building on AWS . Your technical acumen and customer -facing skills will enable you to… more
- Amazon (Seattle, WA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...massive scale and launching it as a publicly available AWS service . With Amazon Connect, you can… more
- Amazon (Seattle, WA)
- Description The AWS Customer Service team provides.... As a Technical Customer Service Representative III, you'll engage with global AWS ... capabilities of the AWS 's Cloud Computing Services. AWS Customer Service focuses on...to communicate effectively in English (written and spoken), within technical and business settings. - Demonstrated experience balancing multiple… more
- Amazon (Seattle, WA)
- … Usage Forecast Planning Org owns end to end usage planning experience with all AWS service teams to build the world's largest Cloud infrastructure. We are ... for internal customers, and monitoring plan actualization across all AWS services. Working with a technical team,...real time. Expanding planning models and systems for each AWS service in the fast-growing AWS… more
- Amazon (Seattle, WA)
- …the data provided by our products. Amazon Web Services is seeking a Principal Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds ... risk management, and lines of business-whether for cost optimization, compliance audits, customer engagement, or process automation. The AWS Commerce Platform… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... our our customers can experience the highest quality of service possible! You will be responsible for program managing...AWS Hardware Engineering organization, you will apply your technical experience and work with other subject matter experts… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Web Services ( AWS ) Hardware Engineering is a fast growing and...compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading… more
- Amazon (Seattle, WA)
- …education on behalf of Amazon and its customers. As a Senior Product Manager, Technical for the AWS Training and Certification's Skill Builder Core Services ... Builder product vision and strategy through deep understanding of customer needs and of latest solutions in AWS...with executive leaders, engineering, and customers, and partners with AWS Field and Service teams to enable… more
- Amazon (Seattle, WA)
- …penetration testing activities, and generally solve security challenges at massive scale. AWS Security is looking for a Senior Technical Program Manager ... Description Since early 2006, Amazon Web Services ( AWS ) has provided companies of all sizes with...the development of secure architectures. This will involve understanding service interdependencies and driving towards secure technical … more
- Amazon (Seattle, WA)
- …drive our product strategy, roadmap, and outbound messaging for data perimeters on AWS . Data perimeters ensure that only customer trusted identities are ... projects like automating all of our contractual billing systems, AWS Platform is innovating with the customer ...prioritization, feature definition, ownership of the product roadmap, and customer segmentation - Engage with service owners… more
- Amazon (Seattle, WA)
- Description We are seeking a talented Sr. Product Manager - Technical to lead the product portfolio for AWS Compliance & Security Assurance and related tools and ... services are used by external customers, security teams, and service teams across AWS , allowing our team...this is it. As a Sr. Product Manager - Technical , you will be responsible for identifying customer… more
- Amazon (Seattle, WA)
- …and customers and representing their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support ... Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program...In this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS Infrastructure Services owns the design, planning, delivery,...deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point. You will… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As Senior Customer Success Specialist GenAI within the AWS...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Amazon (Seattle, WA)
- …solutions that exceed customer expectations. Key job responsibilities Serve as the technical subject matter expert for the EC2 service , with a deep ... Description As a Senior Technical Product Manager for AWS Elastic...science, engineering, statistics - Demonstrated ability to translate complex technical concepts into clear, customer -centric product requirements.… more
- Amazon (Seattle, WA)
- …monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and share observability implementation ... and expanding the customer 's observability footprint on AWS . The team guides customers through the technical...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more