- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead ... + Define success metrics for product features and overall customer experience performance. + Monitor product performance...management, design, or related field. + 6-10 years of experience in product ownership, CX strategy, service… more
- DoorDash (New York, NY)
- About the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when there are bumps in the last mile, there's always ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About... as reliably as possible. About the Role This Associate Manager is the dedicated operational owner for ensuring… more
- IBM (New York, NY)
- …expertise** Required Professional and Technical Expertise * 10+ years of consulting experience in Customer Experience , Commerce, or Digital Transformation. ... **Introduction** IBM Consulting is seeking an Associate Partner to join the Customer ...automation, and data-driven transformation initiatives. * Understanding of industry-specific customer experience trends (eg, Retail, CPG, Manufacturing,… more
- CIBC (New York, NY)
- …Thinking, Business Effectiveness, Capital Markets, Client Onboarding, Client Service, Customer Experience ( CX ), Detail-Oriented, Strategic Initiative, ... of credit authorizations, including receipt and analysis of all customer information and receipt of payments from customers. All...the team. Who You Are + 2-3 years of experience working in financial services and knowledge of Capital… more
- Cognizant (Bridgewater, NJ)
- …Platform Services (EPS) help clients across industries reimagine their digital CX , attract and retain a world-class workforce, engage their partner ecosystems ... at Scale." To help your enterprise provide omni-channel experiences and enhance customer engagement, we collaborate with Pega to co-create smart solutions leveraging… more