- Merck (North Wales, PA)
- **Job Description** ** Customer Engagement Planning and Measurement - Business Unit Leader - US Market** The Customer Engagement Planning and ... + Oversee the development and execution of Omnichannel go-to-market and Customer Engagement planning activities that align with business goals and… more
- PNC (Philadelphia, PA)
- …strategies. * Create a clear vision for the prospect shopping journey and customer engagement journey, inclusive of mass affluent, mass market, and strategic ... an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing, implementing, and… more
- Penn Medicine (Philadelphia, PA)
- …Are you living your life's work? Entity - Corporate Services Department- Customer Engagement Marketing Analytics Location- 3535 Market Street, Philadelphia, PA ... Under the direction of the Marketing Analytics leadership and in partnership with the customer engagement team, this role will perform a range of functions in… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators*… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators,… more
- Novo Nordisk (Plainsboro, NJ)
- …will be accountable for media strategy and collaborate across functions to optimize customer engagement as well as ensure a consistent brand/therapy area vision ... into consumer needs, preferences, and behaviors for input into a comprehensive customer engagement plan. Ensures alignment of positioning, messaging, and overall… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …and brand teams on the most effective channels and tactics to improve customer engagement and business performance. + Work cross-functionally to integrate ... frameworks to assess channel effectiveness. + Monitor omnichannel performance, evaluating engagement and conversion metrics to inform future campaign strategies. +… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …is pivotal in maximizing brand performance by driving HCP and consumer engagement , market development, and omnichannel execution. The role includes oversight of the ... cross-functional team, ensuring a strong connection between HCP marketing, consumer engagement , and sales execution. The Senior Director will collaborate closely… more
- Kohler Co. (Princeton, NJ)
- …to improve performance where needed. + Train to set service standards, educate on measurement tools, and share results of customer experience measurement ... with excellence, serve customers with an elevated level of service throughout the customer purchasing journey, and act as a center of excellence for the Kohler… more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... ideal for a detail-oriented, collaborative professional who thrives in event strategy, planning , execution and stakeholder engagement . In addition to management… more
- Novo Nordisk (Plainsboro, NJ)
- …leadership position. This role will drive collaboration across functions to optimize customer engagement and ensure a consistent brand/therapy area vision and ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- PNC (Philadelphia, PA)
- …expertise to PNC's business leaders, employees and supporting a customer -centric organization driving strategic communications and bold marketing and innovative ... with stakeholders and participate in training and education efforts for consistent engagement & execution. * Support program optimizations through data analytics and… more
- Rhoads Industries (Philadelphia, PA)
- …Supervisor will be customer focused and have high regard for customer satisfaction and engagement . This role will be supporting high-quality government ... projects and will have direct engagement with internal project leaders and key stakeholders. The...aligned to the financial management of key projects. Performance Measurement : + Develop and maintain key performance indicators (KPIs)… more
- CVS Health (Blue Bell, PA)
- …internally and across the broader CMX and CVS organization. **Product Roadmap Planning ** Assist in communicating and aligning the priorities of the Product ... organization with partners throughout the company, accelerating engagement and consensus on chief objectives, with a focus of In-Store. Partner with Product… more
- Novo Nordisk (Plainsboro, NJ)
- …and value-added services aimed at maximizing market opportunities and enhancing customer engagement . By conducting thorough feasibility and viability assessments ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Baylor Scott & White Health (Trenton, NJ)
- …app, myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate ... working in data analytics, with a strong background in digital data and customer journey analysis. **SALARY** The pay range for this position is $36.49 (entry-level… more
- Bristol Myers Squibb (Princeton, NJ)
- …a customer need, in line with brand strategic imperatives. + Embed New Customer Model Principals into launch planning & execution. + Provide Launch readiness ... Onimchannel Marketing to develop strong launch execution plans. + Ensure robust measurement , evaluation, and optimization plans for brand performance and tactics. +… more