- Prime Therapeutics (Trenton, NJ)
- … Voice of Customer and Journeys - Remote **Job Description** The Director Voice of Customer and Journeys oversees teams that drive continuous ... director leads teams that consult, provide insights from voice of customer (VOC) and lead experience...+ Oversee team that develops and maintains understanding of customer journeys to identify brand and … more
- Novo Nordisk (Plainsboro, NJ)
- …for patients, we look forward to hearing from you. The Position The Executive Director , Customer Experience will define the vision for customer experience ... and CX excellence, leading the development of a superior customer experience strategy by building CX journeys ...experience the organization. This role aims to elevate the voice of the customer within our organization… more
- Wolters Kluwer (Philadelphia, PA)
- … customer -firm size, buying behaviors, pain points, personas, and journeys + Prioritize marketing initiatives based on Professional segment needs, opportunities, ... adjust plans to optimize impact and ROI + Be the voice of the Professional customer unit in cross-company marketing planning and strategy **Qualifications** +… more
- Bristol Myers Squibb (Princeton, NJ)
- …and competitive landscape. This individual will leverage insights from patient journeys to further define strategies that drive the development of clinically ... a goal to inform asset decision making and portfolio tradeoffs + Be the voice of Medical to inform and accelerate decision making and governance for assigned… more
- Highmark Health (Trenton, NJ)
- …data and/or personas to inform content strategy and/or content deliverables + Analyzes customer journeys to align content with each stage + Stays updated ... key member of the enGen Strategy team (Reports to Director of B to B Marketing with dotted line...performance + Plans for and effectively uses qualitative, quantitative, Voice of the Customer , and data insights… more