- Citizens (Barnstable County, MA)
- …Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success . In this role, you'll ... At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... customer experience. **Your Day to Day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving client engagement while supporting… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and ... mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention.… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- JPMorgan Chase (Boston, MA)
- …the customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core ... and skills** + 5+ years of experience or equivalent expertise in customer success roles in product or technology. + Demonstrated ability to influence product… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience in CS,… more
- JPMorgan Chase (Boston, MA)
- …technology and industry partnerships to deliver actionable insights that drive investment success . This is your opportunity to collaborate with top talent, innovate ... worldwide. **Job summary** As a Performance and Risk Analytics Manager in the Performance and Risk Analytics Team, you...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- EBSCO Information Services (Providence, RI)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the … more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
- Forrester (Cambridge, MA)
- …the Federal level preferred. As a member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible for the ... build an extraordinary future. **About This Role:** We are looking for a customer success professional who can assist us in growing our existing account base in… more
- Publicis Groupe (Boston, MA)
- …growth. Learn more at profitero.com **Overview** We are looking to hire an Associate Account Manager on our Customer Success team to help manage our growing ... portfolio of clients. As an Associate Account Manager you will be responsible for supporting and developing...solve problems **Qualifications** + 2-3 years of relevant account management/ customer success experience with proven track record… more
- CVS Health (Woonsocket, RI)
- …each and every day. **Position Summary** The Population Health Management (PHM) Success Manager role supports Meritain Health's Population Health Management ... Strategy. The Success Manager provides program oversight and consultative...implementation, operations, et al). + Provides SME support in customer selling (may provide customer demonstrations of… more
- CVS Health (Woonsocket, RI)
- …(OTC) Benefits, Rewards, Targeted Kits, HSA/FSA, and SNAP/EBT. We are looking for a manager to join our Client Success team in an essential role as ... members to spend on qualified retail items. As a manager on the Client Success team, you...plans + Represent the voice of the colleague and customer internally and advocate for initiatives to improve their… more
- PagerDuty (Providence, RI)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Rubrik (Providence, RI)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our customer 's… more
- Dodge Construction Network (Providence, RI)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- FranklinCovey (Providence, RI)
- …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
