- US Bank (Chicago, IL)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Capgemini (Chicago, IL)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (Chicago, IL)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Help at Home (Chicago, IL)
- …:** + High School Diploma or GED required. + Previous experience in customer service and contact center environment + Previous experience ... we are part of._ **Job Summary:** The Senior Coordinator, Contact Center serves as a key member...provide timely resolution + An ability to focus on Customer Needs by anticipating, understanding, and responding appropriately to… more
- Amazon (Chicago, IL)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience...community and product teams. Act as primary point of contact for urgent customer issues in your… more
- Bosch (Addison, IL)
- …power tool repair skills! **Job Description** This position supports the Bosch Service Center through customer contact , data-entry and inventory management ... computer system, which drives shipping, repair and credit order documentation, maintain customer contact database. + Communicate estimates to customers and… more
- Nordstrom (Oak Brook, IL)
- Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of ... transactions through a seamless and friendly experience + Demonstrate expertise in all technologies used in...Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and… more
- NTT America, Inc. (Chicago, IL)
- …**Minimum Requirements** -A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. -High school diploma or GED ... business requirements. + Properly enter account notes after each customer contact meeting strict Account Note Maintenance...required. -Language Requirement: Fluent English. -Minimum 3 years' experience with contact center metrics… more
- Sylvan Learning (Forest Park, IL)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures...degree required * A minimum of three years of customer service experience ; Retail sales experience… more
- LEGOLAND (Schaumburg, IL)
- …smiles and memories globally daily? Then you have the magic to be a **Guest Experience Host at LEGOLAND Discovery Center ** ! As a part-time **LEGOLAND Discovery ... Center Guest Experience Host** , you will help to create lifelong...** **About You** + 6 months - 1 year experience working in attractions, entertainment, or customer … more
- PNC (Libertyville, IL)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Valvoline (Des Plaines, IL)
- …on the fast-track to success. + The overall operation of a service center : hiring, training, discipline of employees, customer service, maintaining store ... our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've...reach every milestone. **What you'll do** As a Service Center Manager, you will blend technical and management skills… more
- Valvoline (Des Plaines, IL)
- …safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety ... to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be...and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily operation and oversight… more
- IQVIA (Chicago, IL)
- …and explanation/troubleshooting of submission rejection. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Pearson (Chicago, IL)
- …see names clearly on ID cards and the computer screen. + Minimum of one year customer service experience preferred. + One year supervision experience in ... your career, we are now hiring for a Test Center Manager to join our team based in ...resolution/scheduling. + Trains, develops, and coaches staff. + First contact for facility issues. + Ability to multi-task. **Qualifications**… more
- Legacy Parking Company (Chicago, IL)
- …Log all transactions and resolutions Non-Essential Duties and Responsibilities + Utilize customer service experience to assist coworkers and teammates with ... Call Center Representative - Onsite in Chicago Job Details...standards of service with each parker transaction by resolving customer complaints and concerns and resolving escalated issues. Essential… more
- Leaffilter (Lombard, IL)
- …+ High School Diploma or equivalent. + Previous experience in a dynamic call center or customer service role + Ability to juggle various work activities and ... consultations and quotes + Serve as initial point of contact for potential customer via phone +... customer satisfied with the resolution + Exceed customer service expectations by providing an outstanding experience… more
- Elevance Health (Chicago, IL)
- …business strategy into organizational solutions that drive measurable outcomes. + Previous experience working in a Center of Excellence or shared services ... **Organizational Design & Effectiveness Director - Enterprise Center of Excellence** Location: This role requires associates to be in-office 3 days per week,… more
- Amazon (Chicago, IL)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... secure .NET solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- Amazon (Chicago, IL)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more