- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for ... an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget formulation and execution, ensuring the… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Performance and Metrics Analyst** to join our team in the **DC, Maryland, and Virginia ... information enterprise. A key responsibility for the Senior Level Performance and Metrics Analyst will be the...PMO experience + Previous Network Operations Center (NOC) or IT Operations experience + One of the following certifications:… more
- IT Concepts (Mclean, VA)
- …and conditional access enforcement. + Monitor system health, logs, alerts, and performance metrics , proactively identifying trends and emerging risks. + Support ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...fundamentals, and cloud environments. + Excellent communication, documentation, and customer service skills. + Ability to mentor others, influence… more
- Peraton (Reston, VA)
- …data quality verification techniques. + Experience with visualizing and reporting metrics for internal program leadership and customer deliverables Preferred ... is Contingent Upon Contract Award** Peraton is seeking a Metrics Sr. Advisor to join our team of qualified,...this position, you will: + Collect and analyze program performance data. + Provide visualization to support analysis of… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …other core Windows services. + Ability to analyze and interpret system logs, performance metrics , and alerts to diagnose issues effectively. **Education:** + ... a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure....environment around the clock. **Key Responsibilities:** + Monitor the customer 's IT systems, network, servers, and applications… more
- Leidos (Fort Belvoir, VA)
- …within the team. + Attend customer meetings to present the status of IT operations, report on key performance indicators (KPIs), and align service delivery ... analyze regular and ad-hoc reports to track and demonstrate improvements in operational metrics , customer experience, and AQL/SLA targets. + Document all support… more
- IT Concepts (Vienna, VA)
- …and budget forecasting + Manage technology vendor relationships, renewals, SLAs, performance metrics , and strategic sourcing decisions Enterprise Systems & ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...management + Define service level objectives (SLOs), reliability KPIs, customer satisfaction metrics , and continuous service improvement… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …mature enterprise IT governance frameworks, incorporating emerging risks, automation, and performance metrics . Qualifications: + 10+ years leading IT ... IT Audit Lead/Internal Controls Tester Reston, VA Security...upon a wide range of factors including position requirements, customer /program needs, individual qualifications, education, experience, certification and/or training,… more
- Guidehouse (Mclean, VA)
- …excellence. + Partner with client leadership to define program objectives, success metrics , and reporting structures. + Manage large-scale IT programs and ... Guidehouse is seeking a seasoned Management Consultant to lead Information Technology ( IT ) Program Management Office (PMO) engagements within the utility sector. In… more
- Amazon (Arlington, VA)
- …service to high-priority users around the world. We are seeking a highly motivated IT Support Engineer to join our SNOC team. As a frontline responder, you will ... playbooks and protocols. This role is critical to ensuring seamless customer experience and mission assurance across classified and unclassified communications… more
- Capital One (Mclean, VA)
- …and risk management practices. + Perform analysis, capture and report control performance metrics and assist in preparing quarterly stakeholder reporting. + ... IT SOX Risk Manager, SOX Advisory Team If...relevant information security controls. Responsibilities include: + Lead multiple customer stakeholders through our robust risk management framework including… more
- CACI International (Chantilly, VA)
- Chief Engineer- Enterprise IT Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... provide technical leadership and subject matter expertise to an Information Technology ( IT ) Systems Engineering team supporting the Department of the Air Force (DAF)… more
- Capital One (Mclean, VA)
- …and risk management practices. + Perform analysis, capture and report control performance metrics and assist in preparing quarterly stakeholder reporting. + ... IT SOX Risk Principal Associate, SOX Advisory Team...security controls. Responsibilities include: + Assist in guiding multiple customer stakeholders through our robust risk management framework including… more
- KBR (Chantilly, VA)
- Title: IT Program Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to ... the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. + Collaborative Environment: Be part of a… more
- Zantech (Ashburn, VA)
- …on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to ... next challenge? Are you ready to work with a performance -based small company? At Zantech, we are a dynamic...join our team! Zantech is looking for a talented IT Senior Manager/Program Manager to serve as a senior-level… more
- IT Concepts (Mclean, VA)
- …accountability. + Continuously assess and refine catalog offerings based on adoption metrics , customer feedback, and evolving enterprise priorities to ensure ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...technology roadmaps. + Architect and deliver scalable, secure, and high- performance solutions spanning on-premises, hybrid, and multi-cloud environments (AWS,… more
- CACI International (Sterling, VA)
- …to ensure standardization of network service delivery + Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT ... point for issues + Oversees the collection, analysis, and the reporting on network performance metrics , trends and bottlenecks + Assist the Project Managers and… more
- CACI International (Sterling, VA)
- …to ensure standardization of network service delivery + Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT ... issues + Perform the collection, analysis, and the reporting on service delivery performance metrics , trends and bottlenecks + Provide material for monthly… more
- IT Concepts (Reston, VA)
- Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully ... an experienced Mid-Level Data Analyst to support our intel customer . The analyst will provide advanced data analytics and...how data is defined and calculated. + Gather key performance indicators (KPIs) and milestones for OHR's functional areas.… more
- CACI International (Sterling, VA)
- …the program, and using the metrics to ensure service delivery meets customer performance requirements (Service Level Agreements - SLAs). **What you'll get to ... CACI is currently looking for a motivated, career and customer -oriented Value & Performance Management Lead with...specification goals + Experience automating measurement and reporting of performance metrics + Exposure to multiple, diverse… more