- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:** + Master's… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... incident response activities across multiple teams. The Incident Manager ensures incidents are managed in...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- NANA Regional Corporation (Ashburn, VA)
- …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for...closed. + Responsible for providing recommendations to the CBP Incident Manager for the on-going improvement of… more
- BCMC (Arlington, VA)
- …plans, and assist with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian...standard holidays & 3 weeks of annual leave ESS-3289 Incident Manager - I - IMG01 Powered… more
- Node.Digital (Arlington, VA)
- …and assist with the restoration of services. Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: ... Incident Manager Location: Arlington, VA Must...Node.Digital is supporting a US Government customer to provide support for onsite incident response to civilian… more
- ARSIEM (Arlington, VA)
- …have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....Responsibilities + Correlating incident data to identify specific trends in reported incidents… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....on the enterprise + Identifying the cause of an incident and recognizing the key elements to ask external… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- Nightwing (Arlington, VA)
- …and assist with the restoration of services. Nightwing is seeking a Cyber Incident Manager to support this critical customer mission. **Responsibilities:** ... and commercial markets. Nightwing is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- Clark Construction Group, LLC (Mclean, VA)
- …vulnerability management. Reporting to the Director of Information Security, the Cybersecurity Manager will be responsible for leading advanced incident response ... Group is looking for a strategic and experienced Cybersecurity Manager to join our growing cybersecurity team. This role...an onsite role in our McLean, VA office. + ** Incident Management & Leadership:** Serve as a key technical… more
- ManTech (Herndon, VA)
- …certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center Manager (HDI-SCM) certification. + CompTIA Security+ ... **MANTECH** seeks a motivated, career and customer-oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a hybrid… more
- CACI International (Chantilly, VA)
- …to ensure continuity of service and rapid issue resolution. As a Frontline Account Manager , you will provide Tier 1 support via phone, email, and walk-up ... As a key member of the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide first-level technical support in a 24x7… more
- TekSynap (Ashburn, VA)
- …Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ... proactive analysis and reporting, incident resolution and escalation , problem management and resolution, coordinating of events related to network… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are ... Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance… more