- Zeiders Enterprises, Inc (Woodbridge, VA)
- …for process improvements through data sharing and process automation. + Lead the requirements management lifecycle; accurately capturing and translating business ... for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors to ensure… more
- NuAxis Innovations (Falls Church, VA)
- …a modernization effort including application development, GIS development, data management, help desk , desktop support, and systems administration. **Key ... believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and...Responsibilities** + Lead client project planning sessions as directed by government… more
- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- CACI International (Sterling, VA)
- …for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple applications and software ... Service Desk Shift Lead Job Category: Information...+ Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications +… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- Sunrise Senior Living (Arlington, VA)
- …restock as necessary. + Keep music playing throughout the day. + Ensure that another team member covers the front desk when stepping away to complete above ... Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing...impact than you ever imagined? As part of our team , you will help brighten the future… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Serco (Manassas, VA)
- …expertise, then Serco is a great opportunity for you! As the Emergency Power System Integration Team (SIT) Lead , you will be part of a dynamic team providing ... support in PMS 351based in the Washington Navy Yard in Washington, DC Team Submarine's Submarine Program Offices are responsible for the acquisition of the OHIO… more
- TekSynap (Ashburn, VA)
- …testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and ... (FW) SME with Six (6 plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This… more
- ManTech (Warrenton, VA)
- …+ PMP or equivalent project management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center, Lead ** to join our team in **Warrenton, VA** . In this role, you will … more
- NVR (Reston, VA)
- …and cost efficiency. . Investigate and resolve complex system issues escalated from the Help Desk or identified during design and development phases. . Stay up ... Lead Azure System Engineer Job Category Information Technology...NVR Technology, you become part of a collaborative, forward-thinking team that values creativity, fosters continuous learning, and is… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Defense (DoD) customer environment and effective integration with a government multi-contractor team . The skilled Tier II Helpdesk Lead /Central Area Business ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Defense (DoD) customer environment and effective integration with a government multi-contractor team . The Primary Technical Control Facility Lead oversees the ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- CACI International (Ashburn, VA)
- …+ Develop and maintain knowledge base articles, training materials, and documentation for the help desk team . Define and strategize Incident, Knowledge, and ... (CBP) client located in Ashburn, VA. Join this passionate team of industry-leading individuals supporting the best practices in...clients, ensuring clear communication and high customer satisfaction. + Lead initiatives to improve help desk… more
- Sunrise Senior Living (Mclean, VA)
- … Desk and related key performance indicators (KPIs). + Develop, train, and mentor contracted Help Desk team members on job duties related to the Manager's ... agreements (SLAs) and workloads are balanced. + Train and lead Procure to Pay staff through one-on-one training, coaching,...functional oversight. + Monitor Help Desk team progress, assess… more
- Capital One (Mclean, VA)
- …You will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, support ... to the wider market. The Capital One Software Legal team needs help to support this high...to finish and partner extremely closely with the Deal Desk to ensure the Capital One Software team… more
- ManTech (Herndon, VA)
- …Professional (PMP) certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center Manager (HDI-SCM) certification. ... motivated, career and customer-oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a hybrid position. This role… more
- Serco (Herndon, VA)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting… more
