- Rubrik (Palo Alto, CA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Michaels (Sunnyvale, CA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - S.JOS-SUNNYVALE, CA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Intuit (Mountain View, CA)
- …of the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for ... driving the development of the customer experience strategy. By defining the program of work to deliver on the strategy, and building alignment with senior… more
- Google (Mountain View, CA)
- …which may be before or after the specified date._ **Role Description** As our Tech Lead Manager on the Customer Experience team, you will be involved in ... new solutions. The role also includes the development of customer -facing AI platforms to serve the needs of GFiber...Computer Science, a related technical field, or equivalent practical experience . + 10 years of front-end development experience… more
- Power Integrations (San Jose, CA)
- …engineering involving integrated circuits. + Expert in 8D problem resolution process. + Direct customer facing experience in quality manager role. + Must ... in promoting customers' perception Power Integrations products. Candidate will ensure customer satisfaction by managing quality standards and customer … more
- NVIDIA (Santa Clara, CA)
- …Resiliency and Observability are key to delivering customer value and exhilarating customer experience . This product manager will lead the development of ... emergent issues rapidly, and ensure feedback loops between engineering and customer operations remain tight. + Coordinate execution across different functions. Work… more
- Legrand NA (Union City, CA)
- …Required Experience : Minimum of 3 years of related experience in a customer service or account manager role Preferred Skills: + Proficient in reading and ... Glance Legrand has an exciting opportunity for an Account Manager Inside Sales to join theFinelite TeaminUnion City, CA....role within our organization providing sales support and superior customer service from the sale through to a successful… more
- ServiceNow, Inc. (Santa Clara, CA)
- …the get-go. Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/ ** Customer & Partner Experience team:** This position ... within Customer & Partner Experience is responsible for designing the ServiceNow digital experiences...of their ServiceNow solutions. The team collaborates to drive customer value and success through AI-native and self-serve digital… more
- Intuit (Mountain View, CA)
- …is pivotal in **elevating our supportability strategy** , **enhancing the end-to-end customer experience ** , and **enabling operational excellence** across a ... developing internal strategies, and delivering results that directly improve the customer experience . **Preferred Attributes** + Background in technical support,… more
- J&J Family of Companies (Santa Clara, CA)
- …States of America **Job Description:** Johnson & Johnson is recruiting for a **Senior Manager , Customer Insights - Robotics & Digital Surgery** to join our ... on their journey to wellness. Learn more at https://www.jnj.com/medtech The Senior Manager , Customer Insights is responsible for market analytics and managing… more
- Amazon (Cupertino, CA)
- … Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, ... with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience , through an unyielding focus on the following… more
- Intuit (Mountain View, CA)
- **Overview** We are seeking a dynamic and results-driven Product Marketing Manager to join the QuickBooks Customer Success Growth & Retention team. In this role, ... teams to convert leads and effectively communicate the value of our offerings. Customer Success Knowledge: Hands-on experience working within or alongside … more
- Google (Mountain View, CA)
- Principal Growth Manager , AppDev, Google Customer Solutions _corporate_fare_ Google _place_ San Francisco, CA, USA; Mountain View, CA, USA; +3 more; +2 more ... in advertising, sales, marketing, consulting, media, or other customer -facing roles. **Preferred qualifications:** + Experience in...can reach thousands of users. As a Principal Growth Manager , you will be part of a team dedicated… more
- Intuit (Mountain View, CA)
- **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional ** Manager ** to lead analytics and data science ... efforts that empower our Customer Success organization to deliver meaningful outcomes for Mailchimp...Success, and cross-functional teams. **Qualifications** + 7+ years of experience in analytics and data science, with a strong… more
- Palo Alto Networks (Santa Clara, CA)
- …an organization that is dedicated to delivering the best security outcomes and customer experience in the industry. You are passionate about technology and ... We're looking for a senior executive and internal communications manager to support the Global Customer Services...often **Your Experience ** + 8+ years communications experience , including supporting a CxO (Chief Customer … more
- Rubrik (Palo Alto, CA)
- …Rubrik empowers enterprises to simplify and secure their digital infrastructure. As **Sr. Manager , CXO Customer Advocacy** , you will shape and scale a ... Demonstrated success engaging C-level stakeholders and driving peer-based advocacy initiatives. + Experience working with GTM teams to match customer advocates… more
- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... workshops, and solution showcases Requirements + 5+ years of experience in fraud strategy, risk analytics, customer ...of experience in fraud strategy, risk analytics, customer success, or fraud operations within fintech, banking, payments,… more
- Intuit (Mountain View, CA)
- …assess customer risk ,spanning all product offerings to ensure a seamless experience across the ecosystem * Develop deep customer empathy and detailed ... the good customers. We are seeking a staff product manager on our team who would lead the transformation...team who would lead the transformation of how customers experience money products in the context of underlying fraud… more
- Intuit (Mountain View, CA)
- …a multi-billion-dollar Services business (eg, QuickBooks Live, TurboTax Live), enhance Customer Success through AI and human expertise, and provide Sales technology ... experiences for both users and experts. We are seeking a Group Engineering Manager to lead the technological evolution of the Enterprise Mid-Market platform for… more
- Intuit (Mountain View, CA)
- … Success (ICS) Analytics Team is seeking an exceptional Data Science Senior Manager to drive innovation and enhance customer experiences through Intuit's ... team dedicated to driving insights and innovation. Collaborating closely with Customer Service Design & Delivery, Product and Engineering teams, you will… more