- Merck & Co. (San Jose, CA)
- …Experience and Skills:Background in sales, account management, consultative roles, or customer service .Experience analyzing metrics to evaluate progress toward ... within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems… more
- Cisco (Milpitas, CA)
- …Cisco Web and Service Provider customers. This role includes bringing up customer solutions in cisco lab, developing innovative test frameworks and web-based ... solutions for deployment in high-end Cisco Web and Service Provider customers, impacting an endless number of users...Qualifications** + Certificate in CCIE (Routing & Switching / Service Provider / Data Center ). + Experience… more
- ServiceNow, Inc. (Santa Clara, CA)
- …or Data Science, is preferred. + Proven track record of driving customer satisfaction through innovative technology solutions on the ServiceNow platform. ... **What you get to do in this role:** The Customer Excellence Group - Strategy & Product - Catalyst... Excellence Group - Strategy & Product - Catalyst Center of Excellence will be responsible for partnering with… more
- Intuit (Mountain View, CA)
- …transformation initiatives across large-scale organizations. **Preferred Experience** * Exposure to contact center , CRM, or customer service technologies. * ... the Customer Success organization. As an Intelligent Process Automation Solutions Designer, you will bridge business strategy and technical execution -… more
- Bank of America (San Jose, CA)
- …policies and guidelines and gather any additional required information. + Has effective customer service skills with ability to manage the full client end-to-end ... Credit Solutions Advisor - Prospect-Saratoga Financial Center ,...and including termination. **Responsibilities:** + Provides specialized and personalized service offering advice and guidance to financial center… more
- Bank of America (San Jose, CA)
- Financial Solutions Advisor- Evergreen Village Financial Center San Jose, California **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/San-Jose/Financial- Solutions -Advisor--Evergreen-Village-Financial- Center \_25046992) **Job Description:** The following laws or… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist...your domain to advance adoption of AWS products in service to customer goals. - Collaborate with… more
- Stanford Health Care (Newark, CA)
- … Center team. The ideal candidate will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions , Contact Center , and Telephony ... integration across various communication channels. Qualifications: * Hands-on experience with CCaaS (Contact Center as a Service ) solutions . * Experience in… more
- Intuit (Mountain View, CA)
- …Manager is an individual contributors role that safeguards both sales and service quality, ensuring every interaction strengthens customer trust, improves ... of Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service )** **Evolve and Scale the Sales… more
- Stanford Health Care (Newark, CA)
- … Platforms is responsible for designing, developing, and maintaining reporting solutions that provide actionable insights into contact center performance. ... Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center...organization and take a leadership role to manage the customer 's business needs and translate them to analytic approaches,… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a… more
- CoreSite (Santa Clara, CA)
- …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
- Fresenius Medical Center (Fremont, CA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following ... the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the...machine alarm testing including Pressure Holding (PHT). + Initiate Solution Delivery System (SDS) system. + Ensure that all… more
- CoreSite (Santa Clara, CA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... building service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner + Serve in a technical… more
- CoreSite (Santa Clara, CA)
- …labeling of all equipment per established procedures. + Provide day-to-day exceptional customer service and support. + Incident escalation, response, and ... per Coresite guidelines. + Manage systems to avoid unplanned, customer -impacting outages. + Follow direction from data center...through resolution. + Perform and complete work orders and customer service tickets in a timely manner.… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing...Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts… more
- NVIDIA (Santa Clara, CA)
- …service integration for NVIDIA technology on hyperscalers. + Analyzing and developing solutions for customer performance issues for both AI and systems ... Join our team at NVIDIA and help bring AI solutions to our largest customers. We are seeking an...scale LLM training and inference. + Conducting regular technical customer meetings for project/product details, feature discussions, introductions to… more
- Stanford Health Care (Newark, CA)
- …results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a passion for ... and end-to-end project delivery, aligning business needs with scalable technology solutions without performing system configurations. You will use a strong… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize… more
- Oracle (San Jose, CA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician working on a...gaps and learn new relevant technologies. + Act within Service Level Agreements (SLA) on the tickets assigned to… more
