- Atrius Health (Norwood, MA)
- …welfare benefit package. **Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** * Call Center Supervisor - Remote - ... building the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate/ Call Center (M-Friday 11:30am-8:00pm)Department:Information Systems-Page ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center Monday-Friday 11:30am-8:00pm Key Responsibilities: Answer… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per Week:40 Job ... and families. + Assisting with resolution of complex issues. Involving supervisor when appropriate. + Registering new patients. + Collaborating and communicating… more
- Beth Israel Lahey Health (Lawrence, MA)
- …with Central Triage Senior Director and Emergency Services Division team leadership on call center issues, challenges, and needs with the goal of supporting ... degree in human services field. Two years of emergency services, triage, or call center experience strongly preferred. Licensed at the Independent level… more
- Datavant (Boston, MA)
- …medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology ... send to other parties for coding + Log all call transactions into the designated computer software system(s) +...shift and weekends + Ability to receive coaching from Supervisor in a constructive/positive manner + Exceptional attention to… more
- Harvard University (Cambridge, MA)
- …infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call , alarm monitoring, and dispatch center , and provides engineering and ... Format: This is an on-campus position (not hybrid or remote ) based in Cambridge, Massachusetts. Work location is responsive...at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting… more
- Cardinal Health (Boston, MA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Children's Hospital Boston (Boston, MA)
- …Key Responsibilities: + Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to meet patient access, ... + 1 year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely...and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS,… more
- Harvard University (Cambridge, MA)
- …Provides problem-specific, solution-focused care in a short-term therapy model. Covers after hours on call as second call provider one week at a time including ... of care and accessibility. + Covers after hours on call as second call provider one week...Privacy and Security. + Reports non-compliance incidents to the supervisor , manager, and/or Compliance Officer. Commitment to Equity, Inclusion,… more
- Children's Hospital Boston (Boston, MA)
- …call center , healthcare setting, telephone/switchboard experience preferredOffice/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center . Every other weekend/holiday 3:00pm-11:30pm. 16… more
- Children's Hospital Boston (Boston, MA)
- …taxes will apply) This Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office (potential of hybrid down the road)and will be ... visitors. + Monitors daily schedule and coordinates flow with clinicians / supervisor . + Reconciles payments and prepares deposits, provides record of transactions… more
- Children's Hospital Boston (Boston, MA)
- …supportive environment with potential for growth from within and plenty of learning opportunities! Our call center is open from 8-5pm, the PER is logged in for ... full time positions (Not eligible for internals) The Orthopedic Center at BCH is one of the largest and...inquiries about hospital protocol, policies, and procedures + Involves supervisor to assist with resolution of complex issues +… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …is assigned a registered nurse, clinical associate, and scheduler. There is no call , and no weekend or holiday duty. Physicians provide general and gender-specific ... residents from Brigham & Women's Hospital, Beth Israel-Deaconess Medical Center and Boston Medical Center . Jamaica Plain...Employment Contract and no significant restriction on moonlighting. On Call : There is no on call requirement… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Cardinal Health (Boston, MA)
- …* Certified Pharmacy Technician, preferred * 1+ years' experience in fast paced call center environment * Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution. * Manage workload of inbound faxes (if...receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems… more
- Children's Hospital Boston (Boston, MA)
- …be within our Early Intervention Program located at the Martha Eliot Health Center and will be responsible for: + Patient Encounter Management: + Providing positive ... and visitors + Monitoring daily schedule and coordinating flow with clinicians/ supervisor + Reconciling payments and preparing deposits, providing record of… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Children's Hospital Boston (Boston, MA)
- …Posting Description:Please note that this role is in Brookline, MA. 1 day remote (after 6 months of in-person training) Monday - Friday 9:00am- 5:30pm $2,000 ... Medicine (https://www.childrenshospital.org/departments/developmental-medicine) , the mission of the Developmental Medicine Center is to improve the lives of infants, children,… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more