- Eisai, Inc (Boston, MA)
- …results and profitability, establishing strong partnerships, leveraging market and customer insights, and strategic and tactical planning. Experience driving ... or mild AD. The Area Business Leader (ABL) will lead a team of Neurology Account Specialists (NAS) that...the dots" and solve or facilitate solutions to complex problems) Experience with uncertain or challenging situations that required both… more
- Merck & Co. (Boston, MA)
- …Manager to join the RaDS Product organization. The position will report to the- Lead of the Disease Biology and PharmTox Product Line. The ideal candidate will ... related activities, working closely with scientific partners.Product discovery, user experience and business analysis Conduct product discovery activities and rapid… more
- Lundbeck (Boston, MA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …team for you** . **Position Overview:** We are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the ... team. This role is crucial in enhancing the overall customer experience by working cross functionally (including...Development: Lead the creation and implementation of customer experience marketing strategies that align with… more
- Boston Mutual Life Insurance (Canton, MA)
- …**Reports To:** Manager- Technical and Production **FLSA Status:** Non-exempt **Department:** Customer Experience **Grade:** 14 All Boston Mutual employees who ... the workplace. + We are **_FOR_** providing a personalized customer experience to our policyholders and producers....and associates "better than where we found them." The ** Lead - Technical and Production** is a knowledgeable and… more
- Guardian Life (Boston, MA)
- …actions are critical to Guardian's revenue growth, risk management and customer experience . Guardian is seeking Tech Lead with a strong background in ... ** Lead Data Scientist** Guardian is on a transformation...data science capabilities that foster growth, competitive advantage, and customer satisfaction. **You Will:** Key Responsibilities + Build and… more
- Staples (Framingham, MA)
- …collections strategy, manage a high-performing team, and ensure a best-in-class customer experience . **What You'll Be Doing** + Lead a team responsible for ... to defined goals and objectives. + Collaborate cross-functionally to resolve complex customer account issues. + Provide guidance on effective use of reconciliation… more
- Evolv Technology (Waltham, MA)
- …+ Deliver at least one roadmap initiative that improves system performance, reliability, or customer experience . + Lead the successful field testing of a ... The Elevator Pitch Evolv is seeking a dynamic Product Manager to lead the ongoing enhancement and sustainment of Evolv Express(R), our flagship walk-through weapons… more
- DoorDash (Boston, MA)
- …Role DoorDash is looking for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...future is to build it. Creating solutions that will lead our company and our industry is what we… more
- Amazon (Boston, MA)
- …will identify the right sets of tools to build to achieve the best quality and customer experience . You will lead test automation efforts for critical and ... fusion, and machine learning to create a seamless, intuitive experience . We are passionate about innovation and continually push...will be run by multiple businesses in parallel. - Lead and actively participate in design review, test planning… more
- Massachusetts Port Authority (East Boston, MA)
- …safety, quality, budget, and efficiency while delivering infrastructure that enhances the customer experience . You lead with confidence and integrity, ... clear: to excel in delivering projects that elevate our customers' experience by meticulously programming, designing, and constructing safe, efficient, and… more
- Vontier (Boston, MA)
- …learn quickly on the job + Ability to multi-task without sacrificing a positive customer experience + Curiosity that drives root cause analysis The base ... in a physical company office). **Monday-Friday (No Weekends)** The Customer Care Lead Representative role is a...course of action for resolution while maintaining a positive experience for the customer + Ability to… more
- Sanofi Group (Cambridge, MA)
- Job title: Global Customer Facing Effectiveness Lead Location: Any location with Sanofi office 30% of travel expected Job type: Permanent About the job Strategic ... suppliers established by Procurement. As part of GTMC, vision of the Customer Facing Capabilities pillar is the definition of Sanofi-wide best-in-class strategies… more
- Boston Public Schools (Boston, MA)
- …Freeport Bus Yard: 34 Freeport Street, Dorchester, MA The Monitors Unit Customer and Communications Lead works alongside Monitors Unit Operations Coordinators ... school bus monitor services. They will also be the lead on distributing communications across the ~750 FTE bus...field is preferred. + Minimum of 3 years of experience in customer service, office management, or… more
- Bank of America (Boston, MA)
- Sr. Lead Experience Designer - Bank of America Experience Design Charlotte, North Carolina;Seattle, Washington; San Francisco, California; Pennington, New ... preferences. Bank of America is looking for a Sr. Lead Experience Designer for an interdisciplinary product...Android), utilizing evaluative testing to refine and enhance the customer journey. + Lead , evaluate and benchmark… more
- Delaware North (Boston, MA)
- **The opportunity** Delaware North Boston Holdings is hiring part-time Guest Experience Lead Ambassadors to join our team at TD Garden in Boston, Massachusetts. ... As a Guest Experience Lead Ambassador, you will supervise a...management. **More about you** + 1-2 years of supervisory experience in a customer service environment. +… more
- Pearson (Boston, MA)
- …employees to improve performance as needed. Constantly innovate and improve the customer experience through the development of team members, process improvements ... or limit the duties of the position. **Position Summary:** Reporting to the Lead Nurture Manager, the Lead Nurture Supervisor will oversee the daily… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Digital Consumer Experience Strategy Lead **Location** : Cambridge, MA, Morristown, NJ, **About the Job** At Sanofi, we're committed to providing ... treatments and help patients improve their health. The Consumer Experience (CX) Strategy lead provides end-to-end consumer...experience strategy based on user research, human factors, customer feedback and market data + Embody a strong… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
