- Raytheon (Tewksbury, MA)
- … in the following radar system areas; antenna, receiver/exciter, waveforms, digital beamforming, multi-sensor track management and data fusion, adaptive ... mitigation techniques, electronic attack and electronic protect, sensor resource management and mission planningRequirements development experience , including… more
- CVS Health (Boston, MA)
- …Product Managers and IT teams. + Ability to identify/prioritize Customer Experience (CX)opportunities across the breadth of our digital tools. **Preferred ... Digital CEM will help to support Voice of Customer insights and Operational Monitoring for priority areas across...Ability to Manage small projects in support ofthe Product Management team. + Ability Analyze and take action on… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager, Digital Customer Experience Management (CEM) is responsible for monitoring ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...a must. **Preferred Qualifications** + 1+ year of people management experience . + Master's Degree. + Exceptional… more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** As a vital member of the Digital Customer Experience Management team, this role will help to ... PowerPoint **Preferred Qualifications** * 2-3 years' experience with Voice of Customer , Research, and/or Digital * Proven ability to integrate multiple data… more
- Citizens (Westwood, MA)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- Citizens (Westwood, MA)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- Lumen (Boston, MA)
- …Look For in a Candidate** + 10-15+ years of leadership experience in customer experience , support innovation, or digital transformation in a large ... the world and shape the future. **The Role** We are seeking a strategic, customer -obsessed Director of Omnichannel Customer Experience & AI-Enabled Support… more
- Forrester (Cambridge, MA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for executing ... refine customer journeys and automations, ensuring a seamless and impactful customer experience from onboarding through to retention. + Oversee data… more
- Teledyne (Hudson, NH)
- …and ensuring the successful execution of digital products that enhance the customer experience and drive business growth. The ideal candidate is a visionary ... wins. **Job Description** **Job Summary:** The Director of Product Management : Digital Services will own and oversee...device experience + 5+ years of product management experience + Strong listening skills and… more
- Generac Power Systems (Boston, MA)
- …of developing and executing successful digital strategies. + Expertise in digital customer experience + Demonstrated understanding of site merchandising ... design. This role will drive development of a comprehensive digital commerce strategy that enhances customer engagement,...of experience in digital product management , site merchandising, digital experience … more
- Keurig Dr Pepper (Burlington, MA)
- …preferred. + 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management . CPG experience preferred. + ... **Job Overview:** As the ** Digital Experience Manager,** you will play...and program-specific messaging opportunities by brand to support better customer experience (CX) and organic search results… more
- Carrier (Beverly, MA)
- …- Interest or experience in digital products and creating an awesome customer experience + Detail oriented - you can see the big picture and break ... we have a world-class, diverse workforce that puts the customer at the center of everything we do. **About...Business acumen - desire to learn more about product management and understand the value that digital … more
- Philips (Cambridge, MA)
- …+ Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years Experience in Healthcare IT, High-End ... As the Customer Success Manager, you will be responsible for...solution Management and Clinical Laboratory Experience Preferred + Strong and proven track record in… more
- Santander US (Boston, MA)
- …digital agenda to the wider firm. They oversee the following areas: customer experience , channel development, product management , strategy & ... to the wider firm. They oversee the following areas: customer experience , channel development, product management...business requirements and user stories for software platforms + Experience in developing digital product backlog and… more
- Tufts Medicine (Burlington, MA)
- …Communications, Marketing, or Business Administration. 2. Ten (10) years of management experience in brand management , digital strategy, and digital ... marketing. **Preferred Qualifications:** 1. Ten (10) years of experience in brand management , digital ...closely with internal teams to define digital customer journeys, optimize the user experience (UX),… more
- ServiceNow, Inc. (Waltham, MA)
- …for improvement. The ideal candidate possesses extensive experience in digital planning and strategy, adept stakeholder management skills, and proficiency ... and execution teams to drive marketing outcomes + Leverage experience with persona development, buying groups, customer ...years in strategic B2B digital marketing campaign management and program management + Experience… more
- Ford Motor Company (Boston, MA)
- …research and competitive analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer segments and develop tailored ... The Connect and Engage Digital Upgrades Senior Manager will play a critical...Business, or a related field. + 7+ years of experience in product management , business development, strategy… more
- CBRE (Boston, MA)
- …6-10+ years of confirmed experience in sales and solutioning for Digital (Information) Technology or Computer Science management . Extensive client-facing ... experience demonstrating AI to enhance decision-making, optimize portfolio management , and improve operational efficiency. This person must gain good… more
- C-4 Analytics (Wakefield, MA)
- …to succeed: Must-Haves + 1-plus years of Digital Marketing, Account Management or direct Client-Facing experience + Bachelor's Degree in Business, Marketing, ... customer service. We are currently hiring for a Digital Marketing Account Manager: Wakefield, MA as we look...marketing services + Google Analytics & Ads Certifications + Experience using a project management tool, preferably… more
- Ford Motor Company (Boston, MA)
- …* 10+ years of Product Management experience with proven experience in translating key customer experiences into product requirements and shipping ... on" relationship with customers and continuously improving our user experience . Product Management is part of the...solutions you help to champion will create an elevated customer experience . This position is posted as… more