- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Director , CX Strategy will help grow our brand reputation in the market and drive brand CX efforts to support and ... thrive both personally and professionally. **Job Summary:** We are looking for a Senior Director of CX Strategy to help us grow our brand reputation in… more
- Verint Systems, Inc. (Boston, MA)
- …their assigned territory/segment. The Director will report directly to either a Senior Director or Vice President of Professional Services. The Director ... believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- The Hertz Corporation (Boston, MA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... with revenue generation, and helping transform how a legacy brand creates loyalty at scale. You'll also play a...in contact center operations, loyalty strategy, customer segmentation, or CX design, you know how to lead complex teams,… more