• Senior Director , CX Strategy

    Bright Horizons (Newton, MA)
    **Primary Purpose** The Senior Director , CX Strategy will help grow our brand reputation in the market and drive brand CX efforts to support and ... thrive both personally and professionally. **Job Summary:** We are looking for a Senior Director of CX Strategy to help us grow our brand reputation in… more
    Bright Horizons (07/09/25)
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  • Services Director

    Verint Systems, Inc. (Boston, MA)
    …their assigned territory/segment. The Director will report directly to either a Senior Director or Vice President of Professional Services. The Director ... believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX more
    Verint Systems, Inc. (07/08/25)
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  • GTM Strategy Sr. Director

    Verint Systems, Inc. (Boston, MA)
    At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
    Verint Systems, Inc. (05/20/25)
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  • Director , Benefits

    Verint Systems, Inc. (Boston, MA)
    At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
    Verint Systems, Inc. (06/13/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Boston, MA)
    …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... with revenue generation, and helping transform how a legacy brand creates loyalty at scale. You'll also play a...in contact center operations, loyalty strategy, customer segmentation, or CX design, you know how to lead complex teams,… more
    The Hertz Corporation (07/24/25)
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