- Chewy (Boston, MA)
- **Opportunity:** Chewy is seeking a ** Senior Program Manager , Voice of the Customer** to lead and drive one of our VoC program verticals. This role ... for improving the **customer experience** through strategic partnerships, structured program management, escalation handling, and executive communication. You will… more
- Applied Research Solutions (Bedford, MA)
- …from ARS Senior Managers. **Responsibilities Include:** As a Senior Logistics Manager , you will support the Government Program Manager and provide ... **Description** Applied Research Solutions is seeking an experience Senior Logistics Manager . The Aerial Networks...and space warfare forces. The Division develops capabilities for voice , video, and data networks focused on joint and… more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:** ... Service opportunities, utilizing the latest Pega Customer Service features including Voice AI, Dynamic Case Management, and Agentic AI capabilities Thought… more
- Wayfair (Boston, MA)
- …across the company to bring these solutions to life. We are seeking an experienced Senior Product Manager for Supply Chain and Retail Technology to lead a ... expected in this role. + Skilled at managing stakeholders, including senior leadership, and translating technical concepts for non-technical audiences. + Positive,… more
- Wayfair (Boston, MA)
- …workflows are being completed automatically via agentic integrations. We're looking for a Senior Product Manager to both take a thought leadership role in ... platform) + Excellent communication and stakeholder management skills at the senior leadership level, as well as with cross-functional teams, especially ability… more
- Danaher Corporation (Boston, MA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Sales Manager , Liquid Handling Automation ... the achievement of the company's growth objectives. Continuously drive Voice of the Customer (VoC) into all parts of...value to our lives. Whether it's a health care program or paid time off, our programs contribute to… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...Role:** UKG Ready is looking for a visionary Product Manager to lead the development and evolution of products… more
- CVS Health (Boston, MA)
- …90M+ addressable ExtraCare members, we unite brands and customers with a leading, trusted voice in health and wellness - CVS Pharmacy. Our local reach at national ... 6th largest company in the US. as the Sr. Manager of Learning & Development! **Position Summary** In this...for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed… more
- NASCO (Boston, MA)
- …in Microsoft Online Services, including SharePoint, Exchange Online, Microsoft Teams, Teams Voice , and OneDrive. Communicates to manager regarding status of ... **Overview** Under general direction, the Senior Application Engineer is responsible for providing advanced technical support, troubleshooting, and administration of… more
- Point32Health (Canton, MA)
- …direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated ... annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise Customer Experience team and… more
- Highmark Health (Boston, MA)
- …Health **Job Description :** **JOB SUMMARY** We're looking for a highly experienced Senior Technical Product Owner/ Manager to drive the technical vision and ... team backlog.Make trade-offs and negotiate with stakeholders (eg Product Management, Program Management, business leaders, etc.) based on team capacity to determine… more
- Amazon (Boston, MA)
- …Engineering Global Talent Development (RME GTD) team is seeking an experienced Program Manager to lead technical learning initiatives. The ideal candidate ... to schedule updates and ensure content relevance. * Drive program design from the voice of the...program strategies and plans, diving execution, and influencing senior stakeholders experience Preferred Qualifications - 3+ years of… more
- Medtronic (Boston, MA)
- …and quality in our products, processes and systems by being accountable, having a voice , and taking action. We are seeking a committed professional to join our team, ... Support + Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up + Serves as… more
- Amazon (North Reading, MA)
- …broader org vision - Navigate high ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter experts ... to deliver strategic upskilling of AR employees. - Advise senior leaders and advocate for the employee experience in...and employee experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...Us** In the role of SEM (Search Engine Marketing) Manager , this individual will focus on planning, implementing, and… more
- CVS Health (Boston, MA)
- …Matter Expert and Technical Expert. **Responsibilities** Insights + Utilizing an array of " Voice of Customer" tools, the Digital Analytics Manager will identify ... do it all with heart, each and every day. **Position Summary** The Manager , Digital Analytics is responsible for monitoring and providing actionable insights to our… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...by you. **About the Role** The Principal Industry Marketing Manager (PIM) will execute go-to-market strategies and plans for… more
- Proofpoint (Boston, MA)
- …to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full value of the products ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to… more
- Boston Public Schools (Boston, MA)
- …to detail and creative problem solving skills. POSITION OVERVIEW: The MTEL Case Manager works in the Office of Human Resources and meets regularly with waivered ... educators to facilitate the acquisition of initial licensure. The MTEL Case Manager will track educator progress in obtaining appropriate licensure and works with… more
- Savers | Value Village (Framingham, MA)
- …and all other company approved materials that promote the Savers brand. * Leverages Voice of the Customer Program to improve donor satisfaction. * Performs the ... **Job Title: Community Donation Manager ** **Who we are:** As one of the...member across our organization - from new hires to senior executives. We develop around 90% of our training… more