- Red River (Lexington, MA)
- …Team Leadership & Development** + Lead , mentor, and inspire a team of service delivery professionals + Conduct performance evaluations and support career ... are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed services for...SOPs and ensure regulatory compliance + Champion quality and operational efficiency across service functions 5. **Project… more
- Home Depot (Tewksbury, MA)
- …valuable input into operational and merchandising decisions to the Store Management Team and Operations Team . Department Supervisors have strong product and ... Job Description Department Supervisors lead , train, coach and develop associates in each...associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.… more
- Home Depot (Reading, MA)
- …techniques and ensure team is providing the highest level of customer service . Lead GET culture and set the example, observe customer interactions, recognize ... oversees execution of store standards across the entire store, including customer service , department readiness, and operational process. CXMs manage all… more
- Ralliant (Boston, MA)
- …will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth goals. ... 30% travel is required to support multiple sites, engage with customers, and lead onsite reviews. Key Responsibilities: Leadership & Team Management + Directly… more
- Commonwealth Care Alliance (Boston, MA)
- … service , compliance, and quality teams to address provider needs and improve service delivery. - Lead or support provider advisory councils and feedback ... Summary: The Director of Provider Relations leads the strategic vision and operational execution of provider relations for Commonwealth Care Alliance's SCO and One… more
- Boston Consulting Group (Boston, MA)
- …governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations ... of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will… more
- Boston Consulting Group (Boston, MA)
- …meetings Project manage affiliation events in the region with sectors / broader team (more focus on agenda items) Lead regional engagement and activities ... well as leading implementation of the PA's strategy and operational plans, internal communication and affiliation activities. In addition,...plan and monitor the state of the business (eg lead flow, proposal pipeline and sold cases), reaching out… more
- Posh AI (Boston, MA)
- …love turning complexity into clarity, and are passionate about building the operational foundation for hyper-growth, this role is for you. You'll architect scalable ... Break down silos, align teams, and ensure a frictionless customer journey. Lead with Data Own forecasting, pipeline reporting, and conversion analysis - turning… more
- Teradyne (North Reading, MA)
- …be successful. + Ability to set clear direction and priorities, organize activities, and lead the team to hit project objectives. + Strong communication skills, ... that our differences enable us to be a better team - one that makes better decisions, drives innovation...continuous integration objectives, achieving quality metrics, and instill the operational practices needed to sustain them + Helping set… more
- Teradyne (North Reading, MA)
- …better business results. Opportunity Overview We are seeking a Senior Software Engineer to lead the Computer and Infrastructure (CIP) team . This role is pivotal ... that our differences enable us to be a better team - one that makes better decisions, drives innovation...environments, and a strategic mindset to drive innovation and operational excellence. This role has some hybrid flexibility however… more
- Commonwealth Care Alliance (Boston, MA)
- …is responsible for overseeing relationships and performance with community-based Long-Term Services and Supports (LTSS) provider organizations that serve One Care ... Care Alliance's (CCA) contracted community-based organizations (CBOs), including Aging Services Access Points (ASAPs) and Long-Term Services Coordinators… more
- Thornton Tomasetti, Inc. (Boston, MA)
- …environments Coordinate cross practice collaboration to offer our clients multi-able engineering services Lead and manage coastal flood risk assessments and ... that balance economic, social, and environmental factors. Our experienced team offers sustainable design strategies, energy analysis, green building certification… more
- Commonwealth Care Alliance (Boston, MA)
- …proactively addressing provider needs, ensuring regulatory compliance, and supporting operational excellence to enhance provider satisfaction and member access to ... Partnerships., the Senior Provider Relations Account Manager will: + Lead provider servicing activities, including onboarding, orientation presentations, and ongoing… more
- Commonwealth Care Alliance (Boston, MA)
- …regulatory, and quality standards that optimize member outcomes and operational efficiency. This versatile position offers exposure across multiple organizational ... components related to performance management activities as needed. - Lead the program's contributions to performance measurement logic, reporting rules,… more
- iCIMS (Boston, MA)
- …are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead our global SRE organization and drive operational excellence across our ... to thousands of customers worldwide. The successful candidate will lead distributed teams across the US, Ireland, and India...99.9%+ uptime SLAs across all products and regions + ** Team Growth** : Successful scaling of global SRE organization… more
- Commonwealth Care Alliance (Boston, MA)
- …address with the administrative team - Leads CSC huddles and partners to lead team meetings as appropriate. May represent Care Delivery Program at internal ... for the Clinical Support Coordinators (CSCs) to ensure proactive administrative clinical team support and accurate, prompt, and courteous service is provided… more
- Synterex (Boston, MA)
- …and clinical science and operations support. Synterex offers remote or on-site services , with a focus on providing clear, concise, accurate, and fully compliant ... an organized, motivated, and collaborative individual for our medical writing team . The principal medical writer will partner cross-functionally with client teams… more
- DataRobot (Boston, MA)
- …executive forums and with strategic customers, influencing corporate priorities and GTM execution. ** Team Leadership & Development** + Lead , coach, and scale a ... the global strategy for enabling customers to rapidly adopt DataRobot. The Technical Success team will work hand in hand with AI Engineers and App developers at… more
- Red River (Boston, MA)
- …Red River Professional Services (RRPS) customers. The Red River Professional Services Modern Work team focuses on the design, implementation, and migration ... and resources required to implement Microsoft 365 solutions effectively. + Lead the deployment process by executing the planned activities, including installation,… more
- Ralliant (Boston, MA)
- …to scheduled events and maintain regular touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). ... accounts typically have 60% or more revenue from onsite services and do not require Key Account Manager (KAM)...knowledge** . Familiarity with calibration service , onsite service models, and related pricing structures. . Operational… more
