- Raytheon (Tewksbury, MA)
- …and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ... ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer,...with Software and Systems Test teams and the USG customer on radar capabilities driven by new hardware and… more
- Transdev (Readville, MA)
- …recommends, develops, and implements safety, training, and security programs; works with the team to respond to customer complaints; ensures that services are ... degree in Business Administration, Logistics, Transportation, or a related field preferred. Experience Required: Five (5) years of experience in transportation,… more
- Crate & Barrel (Boston, MA)
- … team . A Day in the life as a Team Leader , Customer Experience & Outreach + Lead designated team and manage associate workload as determined ... Assistant Store Leader , Design & Trade you lead your team to meet daily sales...hear from you if you have + 1+ years customer service or retail leadership experience +… more
- Carrier (Beverly, MA)
- …this Role:** We are seeking a highly motivated and tech-savvy Co-Op to join our Customer Experience team . This role will support our efforts to accelerate ... About Carrier: Carrier, global leader in intelligent climate and energy solutions, is...teams to identify and implement digital solutions that improve customer experience . + Support process mapping, documentation,… more
- Crate & Barrel (Boston, MA)
- Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer ... optimistic mood in the store. As an Assistant Store Leader - Customer Experience &...forms of communication. + Communicate regularly with the management team concerning all aspects of sales, customer … more
- Coinbase (Boston, MA)
- …to create an effortless experience . The Consumer Content team is a sub- team of Customer Experience . The Consumer Content team supports all ... that customers in every region are given the best customer experience . The Consumer Content team...least 6 months as a direct people manager or team lead . * *Writing Expertise:* Exceptional writing… more
- Oracle (Boston, MA)
- …* Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or equivalent experience ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle... objectives, support for key reports to Leadership, and team lead support. This role offers a… more
- The Hertz Corporation (East Boston, MA)
- …professionalism and interpersonal skills + Proven experience of working well within a team . + 100% customer focus, with proven experience within a ... service techniques. When applicable, direct queries to the Team Leader for the issue can be...+ A minimum of one year of sales or customer experience in a high volume or… more
- Red River (Lexington, MA)
- …+ Taking a strong leadership role and guiding a team to provide exceptional customer service experience and resolution of end user IT issues + Supervises and ... together to foster wise decision-making that relies on data, experience , and collaboration. We seek self-motivated individuals who are...those around you successful. Red River is seeking a Team Lead with an active Secret clearance… more
- UKG (Boston, MA)
- …post-delivery evaluation. * Establish KPIs linked to business outcomes (revenue, cost, customer experience ). * Track realized value post-launch and drive ... UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience ...** We are seeking a highly motivated Value Realization Leader to join our ESE team . In… more
- Allied Universal (Wilmington, MA)
- …adjust strategies to achieve financial and operational targets. ** Team Leadership & Customer Experience ** + Lead , coach, and develop regional leadership ... Company Overview: Join Allied Universal(R) Technology Services, a global leader in transforming the security industry. We integrate advanced...to grow your career as part of a valued team . Apply today and be phenomenal-build a meaningful career… more
- Coinbase (Boston, MA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for ... developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team ...Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts… more
- GE Vernova (Boston, MA)
- … Customer Success Leader will be instrumental in elevating the customer experience , achieving business objectives, and fostering a culture of excellence ... will play a pivotal role in driving the Customer Experience and Customer Outcomes...+ Lead the evolution of the Regional Customer Success organization and team capabilities. +… more
- Boston Mutual Life Insurance (Canton, MA)
- … team member growth and development. + Encourage collaboration among the leadership team within the Customer Experience department to support cross- ... levels of leadership and management responsibilities. Direct experience in team management, case handling, process improvement, and customer retention… more
- Dana-Farber Cancer Institute (Boston, MA)
- …(DFCI) research community. The Business Analyst II will join the Client Services Team , supporting Customer Experience Operations under the RIO umbrella. ... The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic...sciences field. Candidates must have 5+ years of analytical experience in a customer -facing role or in… more
- Sanofi Group (Cambridge, MA)
- …the digital organization specially with other digital product owners as well as customer experience team + Document and prioritize product specifications ... diagnose and treat. Our approach is shaped by our experience developing highly specialized treatments and forging close relationships...ability to work collaboratively as part of a matrix team + Proven ability to lead and… more
- Cabela's (Berlin, MA)
- **_POSITION SUMMARY:_** Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the ... work schedules; coaches and motivates associates to promote positive customer relations and a productive team -oriented work...working environment for all associates. + Provides a legendary experience for every customer , every time by… more
- Zoom (Boston, MA)
- What you can expect We are seeking a strategic and data-driven Churn Segment Leader to join our team and focus on our Solopreneur and Micro customer base ... customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing...the Executive Leadership Team weekly. About the Team As a Churn Segment Leader , you'll… more
- Merck (Boston, MA)
- …Description** Under the guidance of the Director, Commercial Operations-Vaccines, the Vaccine Key Customer Leader (VKCL) is the primary Vaccine point of contact ... be accountable for the Vaccines business performance, business relationship and customer experience with assigned customers, coordinating appropriate company… more
- Kyndryl (Boston, MA)
- …and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every ... Join our team and let's make remarkable things happen together. Customer Success, Commercial Success, and Distinctive Expertise + Create, maintain and develop… more
