- SHI (Boise, ID)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Boise, ID)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Boise, ID)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Boise, ID)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- PagerDuty (Boise, ID)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Strategic Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Trustmark (Boise, ID)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Wolters Kluwer (Boise, ID)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager ... Services for enterprise customers. In this capacity, the Project Manager will be the main contact for the ...Manager will be the main contact for the customer and internal partners during onboarding. They are responsible… more
- Trellix (Boise, ID)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Boise, ID)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Cengage Group (Boise, ID)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- R1 RCM (Boise, ID)
- …and cash flows while reducing operating costs and enhancing the patient experience. As our Customer Success Manager (CSM) will serve as one of the primary ... We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving… more
- Quadient (Boise, ID)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Boise, ID)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Boise, ID)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- HP Inc. (Boise, ID)
- …in a collaborative and a cohesive manner with key HP business units the CAM ( Customer Assurance Manager ) works across functions to lead solutions for customer ... -** Applies technical subject matter knowledge to solve complex customer service issues and is regarded as a subject...with sales & support teams. * Responsible for the success of large deployments on assigned and non-assigned commercial… more
- Deloitte (Boise, ID)
- …you will play a key role in helping clients drive value by supporting the Customer Success team. Responsibilities include, but are not limited to: Customer ... HR organizations - from the CEO to CFO, Risk Manager Business Unit leader-and that we deliver on our...year of experience in a client delivery, consulting, or customer success role + Must be legally… more
- Wells Fargo (Boise, ID)
- …today. **About this role:** Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and ... role with a great career path. The Associate Branch Manager Forward Hire is designed to provide a consistent...Hire is designed to provide a consistent and positive customer and employee experience across a specific geography. Throughout… more
- RELX INC (Boise, ID)
- …working relationships with Global Commercial Strategy, Product, Content, Marketing, Customer Success , Sales and other teams. Including externalrelationships ... Senior Commercial Manager -Nurse Readiness Do you have an understanding of...to power growth, strengthening an effective infrastructure for long-term success . + Defining and executing customer segment-based… more
- EDB (Boise, ID)
- …The CX Portfolio and Program Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business performance ... and optimizing operations and processes within the Customer Success team to drive efficiency and effectiveness. **Key Responsibilities:** + Manage and improve… more
- Wolters Kluwer (Boise, ID)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more