- Massachusetts College of Art and Design (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. Job Description: Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000 annual… more
- EY (Boston, MA)
- …leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer , ... SAP, you will pave the way for innovative solutions. As a Senior Technology Analyst , you will play a pivotal role in bridging the gap between business needs… more
- Cognizant (Boston, MA)
- …presence further. Life Sciences operations is one of the fastest growing service lines within IOA (Intelligent Operations and Automation). To meet IOA's strategic ... will be working with industry community (Client Partners, SLM ( Service line managers) and IOA Leadership to drive sales...to relocate) Travel - Travel will vary depending on customer and prospect requirements. Summary Job Description: * Define… more
- Ernst & Young Oman (Boston, MA)
- …leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer , ... SAP, you will pave the way for innovative solutions. As a Senior Technology Analyst , you will play a pivotal role in bridging the gap between business needs… more
- Western Alliance Bancorporation (Boston, MA)
- …and servicing of loans within the Relationship Managers portfolio. Reinforce superior customer service through your own example along with appropriate ... processing of approved loans; ensure loans are processed according to agreement, customer needs and conform to Bank lending policies; obtain sufficient information… more
- Cato Networks (Boston, MA)
- …first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security ... Gartner Magic Quadrant leader in the Secure Access and Service Edge (SASE) market. About The Role We are...teams to ensure successful market entry and adoption. Manage analyst relations, building and maintaining strong relationships with key… more
- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- State of Massachusetts (Chelsea, MA)
- …infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the ... *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End...& Abilities:* * Minimum one (1) year of relevant Customer Service / Service Desk… more
- Wayfair (Boston, MA)
- …payment and refund ecosystem. Our team acts as the strategic bridge between Customer Service , Engineering, and Finance, untangling ambiguous process gaps and ... time, Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst , Customer Payments Journey We are looking for a Senior … more
- Beth Israel Lahey Health (Charlestown, MA)
- … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging,… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Dana-Farber Cancer Institute (Boston, MA)
- …critical issues **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- Cognizant (Boston, MA)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Point32Health (Canton, MA)
- …the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions. ... the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions.… more
- State of Massachusetts (Chelsea, MA)
- …to independently analyze reported issues, document, and recommend solutions * Excellent customer service skills complimented by an ability to effectively ... outcomes. EOTSS is seeking to hire an *Accounts Management Analyst * to join our Accounts Management team. The *Accounts...or practical experience in the field of information technology customer service and end user support, or… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
- Highmark Health (Boston, MA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- UMB Bank (Boston, MA)
- …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. Customer Service : Ability to provide a high level of customer ... making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to... service and staff training to meet customer service standards and expectations for the… more
