- Bank OZK (Alpharetta, GA)
- …experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O ... opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality ...or call center management review. + Performs quality related coaching and feedback discussions with call… more
- Bank OZK (Alpharetta, GA)
- …experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O ... . Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality...are met. Knowledge, Skills & Abilities + Knowledge of call center principles. + Knowledge of general banking principles… more
- Fiserv (Marietta, GA)
- …**Job Title** Quality Assurant Specialist **About Your Role:** As a Quality Assurance Specialist supporting the Wells Fargo portfolio, you will play ... accuracy. + Communicate performance expectations and support development plans to enhance call quality and agent effectiveness. **Experience You'll Need:** +… more
- AON (Alpharetta, GA)
- …basis. You bring knowledge and expertise Required Experience + 2 + years of quality assurance experience, preferably in a contact center or insurance environment ... Aon is looking for an Operations Specialist As part of an industry-leading team, you...and expertise Required Experience + 2 + years of quality assurance experience, preferably in a contact… more
- Compass Group, North America (Canton, GA)
- …repair parts, working within established budget parameters + Conducts and compiles Quality Assurance records and reports necessary for compliance with ... Good communication and strong customer service skills + Ability and willingness to serve "on- call " duty as required + Must be willing to serve as a technical… more
