- JPMorgan Chase (New York, NY)
- …in tools such as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software + Experience creating conversational experiences in ... design leader who combines deep expertise in conversation design with a strong understanding of...inclusion + Collaborate with cross-functional teams to integrate user experience design into the product development processes… more
- JPMorgan Chase (New York, NY)
- …insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI ... tone, and pacing on user experience . + Design and optimize IVR and chat flows,...as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software. + Experience … more
- Zoom (New York, NY)
- …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent ... advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM agents to execute complex… more