- General Motors (Harrisburg, PA)
- …to improve customer experience, this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will ... to deliver ongoing digital experiences to our customers. The Business Operations team ensures operational excellence by... Systems (DMS), etc. This role will lead the Incident Management team in all aspects of… more
- The Hertz Corporation (Harrisburg, PA)
- …operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, ... and manage exceptions or expedited/emergency changes when necessary. + Overseeing the incident management process and team members involved in resolving the… more
- Coinbase (Harrisburg, PA)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... job duties):* * Responsible for the day to day operations of the CX Incident Response team...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Lincoln Financial (Harrisburg, PA)
- …in areas such as: security operations , incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, ... + Document incidents from initial detection through final resolution. + Perform incident response functions including but not limited to - host-based analysis… more
- Humana (Harrisburg, PA)
- …Incident Management + Participate and develop client relationships within Operations , Business partners, Managed Service Providers and Cloud Providers + ... environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Infrastructure Operations team could be the… more
- Meta (Harrisburg, PA)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work ... and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management , and hardware partners) to drive infrastructure operations… more
- Public Consulting Group (Harrisburg, PA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . The Supervisor of Business Operations Analytics plays a pivotal role in managing production ... client expectations and regulatory requirements in collaboration with client management and incident management teams....experience. + At least 3 years of experience in business operations , analytics, or production support. +… more
- Cognizant (Harrisburg, PA)
- …+ Ability to work in a fast-paced production environment with strong incident management and communication skills. **Salary and Other Compensation:** ... Production Operations Support Engineer (Remote) Overview We are seeking...in place for production workloads. + Ensure SLAs for incident response and resolution are consistently met. + Provide… more
- CVS Health (Harrisburg, PA)
- …focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to ... data and identify problems promptly, ensuring minimal impact to business operations . The ultimate goal is to...Problem Management :** + Join forces with major incident management in Root Cause Analysis (RCA)… more
- Rubrik (Harrisburg, PA)
- …cyber threats, and drive changes needed to protect the organization. As the Security Operations Incident Response Team Lead, FedRAMP you will be responsible for ... deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations , all on top of secure metadata and data lake.… more
- GAP Solutions Inc (Harrisburg, PA)
- …training for new hires. **Qualifications** **Basic Qualifications:** + **Bachelor's degree in business , Management , or related field (minimum).** + **Minimum of ... Professional (PMP) or CAPM certification.** + **Strong organizational and time management skills.** + **Experience supporting 24/7 operations with multiple… more
- Red Hat (Harrisburg, PA)
- …background in Red Hat OpenShift Virtualization (Virt) to join us as a Dedicated Operations Technical Account Manager (DO-TAM) in the United States. In this role, you ... advisor and primary escalation point for the customer's OpenShift Virtualization deployment, operations , and roadmap. + Develop deep relationships with IT and … more
- SHI (Harrisburg, PA)
- …thrive - in our offices or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations , develops strategic plans, and manages resources ... optimize processes and achieve business goals. This role ensures all Business Continuity Management (BCM) components comply with the Firm's ISO-driven Policy… more
- iCIMS (Harrisburg, PA)
- …and maintain SLAs, SLOs, and error budgets that balance reliability with feature velocity ** Incident Management & Response** + Lead enterprise-wide incident ... iCIMS, you join the team helping global companies transform business and the world through the power of talent....principles in large-scale production environments + Experience with ITIL, incident management frameworks and tools + Background… more
- Brantner and Associates, Inc (Harrisburg, PA)
- …the organisation to management + Conduct quality assurance reviews with operational business management / supply chain management to review ongoing ... sustainable and more connected world. Job Overview The Quality Management Systems Lead is a key role within the...Quality Organization of the Aerospace, Defense, and Marine (AD&M) Business Unit where they shall manage, take the lead,… more
- TE Connectivity (Middletown, PA)
- …with multiple functions around the globe including Sales, Marketing, Engineering, Project Management and Operations * Work on valuable projects that contribute ... PRODUCT MANAGEMENT INTERN **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and… more
- TE Connectivity (Middletown, PA)
- …encompass all workstreams, including platform engineering, data product development, governance, operations , and change management . * Milestone Management : ... cadence of status updates. Deliver accurate and actionable reporting. * Stakeholder Management : Coordinate with global and regional business units, data and… more
- TTEC (Harrisburg, PA)
- …humanity to business . #experienceTTEC **What You'll be Doing:** You'll provide incident management and problem management solutions and help drive ... change to the existing incident management process. Using a consistent and...Standard Operating Procedures and Process Flows + Call Center Operations Management experience is preferred + Supportive… more
- HP Inc. (Harrisburg, PA)
- …The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident , change, and problem ... customer satisfaction. * Executes approved and documented scripted change management activities, adhering rigorously to incident , change,...Services * Auditing * Business Process * Business Requirements * Change Management * Computer… more
- Otis Elevator Company (Harrisburg, PA)
- … operations to integrate EHS performance and ownership in the branch operations , actively participate in management review meetings + Function in leadership ... and safety compliance. In your role you will partner with Otis Field Operations to identify, anticipate and assess hazards, and implement company EH&S policies and… more