- Highmark Health (Harrisburg, PA)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how… more
- Kelly Services (Middletown, PA)
- …goals, and driving improvement initiatives aligned with development, manufacturing, customer satisfaction, and product quality. In addition, the Senior Quality ... + **Global Competencies** : Collaborate; Deliver Results; Develop Yourself; Drive Customer Value; Improve and Innovate; Take Ownership + **General Competencies:**… more
- CenterWell (Harrisburg, PA)
- …cross functional initiatives across workforce systems, telephony, CRM platforms, self- service tools and AI/automation capabilities. The Director of CenterWell Call ... implementations, process redesign and digital innovation to enhance the customer and agent experience. You will oversee a portfolio...Prior Experience in healthcare or insurance setting + Six Sigma or Lean experience Travel: While this is a… more