- Pearson (Indianapolis, IN)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …degree (or equivalent experience). + Minimum 2 years of experience leading customer service or technical support teams with a track record of achieving ... The Role: The Manager, Customer Support is a key leader...Customer Operations to oversee a high-performing Tier 1 support team responsible for delivering exceptional service … more
- Concentrix (Indianapolis, IN)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Cognizant (Indianapolis, IN)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …+ Bachelor's degree preferred; equivalent proven experience will be considered. + 5+ years of customer technical support leadership in a highly technical ... Director of Customer Operations in leading technical resolutions across iA's customer base. This role provides daily support to iA Tier 2 technicians by… more
- Oracle (Indianapolis, IN)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Indianapolis, IN)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Indianapolis, IN)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Allison Transmission (Indianapolis, IN)
- …service . The TSR works with a cross-functional team comprised of members from Service Engineering, the Customer Support Team, and the Warranty Department. ... As part of Allison's Technical Assistance Center (TAC), the Technical Service Representative (TSR) assists professionally trained, and Allison certified… more
- Oracle (Indianapolis, IN)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Indianapolis, IN)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Deloitte (Indianapolis, IN)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- iCIMS (Indianapolis, IN)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- CBRE (Indianapolis, IN)
- …promptly. The position combines technical knowledge with customer service expertise to deliver reliable facilities support and maintain smooth day-to-day ... the ability to resolve issues promptly. The position combines technical knowledge with customer service ...combines technical knowledge with customer service expertise to deliver reliable facilities support … more
- Oracle (Indianapolis, IN)
- …Business vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Deloitte (Indianapolis, IN)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... development capabilities - blending strategy, architecture, and your hands-on experience to support our client engagements. As a Martech Technical Architect, you… more
- Oracle (Indianapolis, IN)
- …a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role ... and OCI) with advanced account management skills to drive customer success, project execution, and sustained service ...needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support ,… more