- Lumen (Indianapolis, IN)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate I you will play a crucial role in ensuring ... on the business by driving customer loyalty and advocacy. A successful Customer Success Advocate I can help reduce churn, increase revenue, and improve… more
- Lumen (Indianapolis, IN)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our ... and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The team you will… more
- Lumen (Indianapolis, IN)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Indianapolis, IN)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... from any state in the USA **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
- Nelnet (Indianapolis, IN)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... any and all business relationships essential to the overall success of the project by maintaining integrity in all...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- State of Indiana (Indianapolis, IN)
- …$40,000 per year, depending on years of experience. Role Overview: The Employer Advocate provides customer and technical support to INPRS member organizations. ... Employer Advocate Date Posted: May 23, 2024 Requisition ID:...INPRS believes that people are the foundation of our success . It takes people with different backgrounds, ideas, and… more
- State of Indiana (Indianapolis, IN)
- Tax Payer Advocate Team Lead Date Posted: May 29, 2024 Requisition ID: 444425 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with ... have been referred to them. + Research and resolve customer service complaints for the agency, including escalated case...be assigned at any time. What You'll Need for Success : You must meet the following requirements to be… more
- SHI (Indianapolis, IN)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- iCIMS (Indianapolis, IN)
- …an effective talent acquisition strategy. + Through a consultative approach, be the customer advocate for support and product matters. Lead and guide customers ... prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent acquisition… more
- Trellix (Indianapolis, IN)
- **_Job Title:_** Customer Success Manager, Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible for ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Rocket Software (Indianapolis, IN)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- SMX (Indianapolis, IN)
- … Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves ... Oracle Customer Support Desk Agent (3600)at SMX(View all jobs)...understand that digital transformation is key to your future success . We share your vision for the future and… more
- Acxiom (Indianapolis, IN)
- …towards successful fruition. + Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, ... MarTech - Solutions Architect - Customer Data Platforms About the Position This primary...who are the single most important driver of our success . We're looking to hire people who share our… more
- Compass Group, North America (Indianapolis, IN)
- …daily menu items and accurately explains them to customers. + Serves as an advocate of selling techniques to the customer by establishing good communication and ... Eurest + We are hiring immediately for full time CUSTOMER AMBASSADOR positions. + Location: Delta Sky Club -...thought and inclusion for all is what drives our success - we invite you to start your journey… more
- Pearson (Indianapolis, IN)
- …part of Pearson Virtual School. The Board Relations Senior Associate is a member of the Customer Success Partners team and will be a Board facing team member who ... as well as noncustomer-facing responsibilities that directly support the Customer Success Partners Pods. This position will...mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships… more
- Confluent (Indianapolis, IN)
- …technical roadblocks. We look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... and engineering teams, and serve as a vital product advocate in front of prospects, customers, and the wider...in a cloud environment or equivalent experience in a customer and/or partner-facing role. + Experience designing and building… more
- HealthEdge Software Inc (Indianapolis, IN)
- …other teams. This role will partner closely with internal teams, including Customer Success , Content, Product, and Data Science. Throughout the course ... management skills, attention to detail, and a commitment toWellframeand customer success . About Wellframe: With Wellframe, we...believe health plans are in the best position to advocate for their members as they navigate their health… more
- Astrix Technology (Indianapolis, IN)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... of Astrix Consulting Services via examples of previous client success . + Establish new Life-Sciences client relationships (including C-Level...to clearly present how we help our clients drive success in their initiatives. + Leverage LIS brand … more
- Sodexo (Indianapolis, IN)
- …advisor with customers and drive continued value of our services. + Advocate customer needs/issues cross-departmentally and program manage customer ... in the Midwest/East Coast geography._ _Travel is required for success in this role up to 70%._ Are you...of sales? Are you a true hybrid professional with customer acumen, an ability to create and work a… more
- Highmark Health (Indianapolis, IN)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more