- Innovation Associates, Inc. (Indianapolis, IN)
- The Role: The Manager , Customer Support is a key leader within the Customer Operations organization, partnering closely with the Sr. Director of ... Customer Operations to oversee a high-performing Tier 1 support team responsible for delivering exceptional service at first...high-quality support during core business hours. The Manager helps team members navigate customer inquiries,… more
- Robert Half-Robert Half Corporate (Indianapolis, IN)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** IN INDIANAPOLIS **JOB DESCRIPTION** **Job Summary** Our **Talent ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting,… more
- Oracle (Indianapolis, IN)
- **Job Description** **Job Description** **What We're Looking For:** As an Advanced customer support (ACS) Delivery Manager (DM) you will join a collaborative ... Services, and Technical Support .* Be measured on the quality of your customer engagements, time invested with them, customers' system adoption, and customer … more
- Capital One (Indianapolis, IN)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Indianapolis, IN)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Indianapolis, IN)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer… more
- SHI (Indianapolis, IN)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- Wolters Kluwer (Indianapolis, IN)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- Dodge Construction Network (Indianapolis, IN)
- …and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, ... Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is...support , uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement… more
- Coinbase (Indianapolis, IN)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- PulteGroup (Carmel, IN)
- …your growth is supported, and your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with CCM training and SR reporting… more
- Renaissance (Indianapolis, IN)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- ISC2 (Indianapolis, IN)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... and expand existing customer relationships. + Share customer insights and success stories to support ...Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …and consistent use of established methodologies, tools and techniques to resolve customer support cases, coordinate resources (internal and matrixed) to enable ... The Role: The Manager , Technical Support is a key leader in the Customer Operations organization, supporting the Sr. Director of Customer Operations in… more
- NTT America, Inc. (Indianapolis, IN)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. . Contribute to the company's… more
- UKG (Indianapolis, IN)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... develop, utilize, and maintain a deep understanding of the customer 's industry. + Advise, consult, and support ...the customer 's industry. + Advise, consult, and support customers on best and next practices in the… more
- The Hertz Corporation (Indianapolis, IN)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Ryder System (Indianapolis, IN)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! The ** Customer Logistics Manager ** will oversee the day-to-day operations within an ... technical and professional skills in job-related area + Off shift support in the event of critical customer network disruption or crisis + Makes decisions in aa… more
- Oracle (Indianapolis, IN)
- **Job Description** **Job Description: Federal Project Manager - Critical Support ** **Company Overview:** We're on a journey to advance how health happens with ... place. **Position Overview:** We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our… more
- Brink's (Indianapolis, IN)
- …participate and grow. Job Description We are seeking an accomplished and dynamic National Product Support Manager to join our team. In this role, you will play a ... the armored car business. + Demonstrated leadership in operations, product support , or customer support environments. + Bachelor's degree in Business,… more