- Concentrix (Indianapolis, IN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Pearson (Indianapolis, IN)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- SMX (Indianapolis, IN)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- CAI (Indianapolis, IN)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Wolters Kluwer (Indianapolis, IN)
- …technical service role or equivalent education **Experience:** + Knowledge of technical customer service processes + Excellent verbal and written ... will enhance the customer experience by addressing technical issues and providing support . Your role...ET - 5:00pm. You will report to the Manager, Customer Service Operations. **RESPONSIBILITIES** + Receive, evaluate,… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CommuniCare Health Services Corporate (Indianapolis, IN)
- …with the 24/7 Never Alone Customer Service Team to ensure customer success. + Create and implement support processes and procedures in collaboration with ... geographic region of the US. This role will provide support for the full customer life cycle...and Mac operating systems and Microsoft Office Applications + Technical Support experience preferred + Demonstrated problem… more
- iCIMS (Indianapolis, IN)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Indianapolis, IN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Serco (Indianapolis, IN)
- **Position Description** Serco is seeking a Sr. Principal Military Trainer - Technical Support Team Lead to join our growing team of diverse professionals ... This position is contingent upon contract award, budget, and customer approval. **In this role, you will:** + Supervise...Mission Command Information Systems (MCIS). + Train and provide technical support to establish command post networks,… more
- SHI (Indianapolis, IN)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Indianapolis, IN)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Wavetronix (Indianapolis, IN)
- …and design Wavetronix products into projects + Conduct technical site surveys + Provide service and customer support both in the field and over the phone ... Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them...* Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge… more
- Lumen (Indianapolis, IN)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- IQVIA (Indianapolis, IN)
- …offer a range of solutions including clinical support , field technical support , recall management, and customer service . The CFS per-diem model ... education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations. + Assess customer -specific education needs… more
- Lilly (Indianapolis, IN)
- …teams to ensure seamless integration and deployment of new CRM + Support vendor selection, technical evaluations, and system integration strategies + ... Provide technical guidance and support throughout the project lifecycle, from planning to execution...everything we do. + Strong understanding of global field service operations, customer engagement workflows, and mobile… more
- Concentrix (Indianapolis, IN)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- Ensono (Indianapolis, IN)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Textron (Indianapolis, IN)
- …with both current and future customers\. Your primary goal as a Customer Service Manager will be to coordinate with Technical Service Managers to ... ** Customer Service Manager \- Indianapolis, IN**...and report any delays or cost changes to the Technical Service Manager \(TSM\) Upselling Opportunities: Actively… more
- Lilly (Indianapolis, IN)
- …that span the development lifecycle, eg, design, development, testing, deployment, and support + 5+ years of technical leadership experience in delivery ... tactic. We, as consumers, have come to expect digital experiences to augment and support our experiences with medicines - especially to help reduce the burden of… more