- Teleperformance USA (Wilmington, DE)
- …pinnacle of the company? At TP, the sky is the limit! Purpose The Client Solutions Account Manager will oversee the execution and implementation of ... Category : Client Operations About TP TP is a global,...making that happen. Did you know that our Chief Client Officer started her career at TP as an...You will serve as a trusted advisor to the client and bring a constant desire to add value.… more
- PNC (Wilmington, DE)
- …experience in every interaction.Delivers Financial Wellness by proactively suggesting tailored solutions aligned with client needs. + Leverages client ... by the business.Ensures execution of team processes, such as pre- call planning, post- call debriefs and relationship reviews....leadership inside and outside of the branch as a Center of Influence (COI). Own the client … more
- City National Bank (Wilmington, DE)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Vanguard (Malvern, PA)
- …and ensure they feel fully supported when they call into Vanguard. As a Client Service Excellence Center associate, you will: + Partner with our clients via ... looks like? Join our team of "crew" as a Client Service Excellence Center associate! About this...and an owner's mindset to solve problems, help uncover client needs, and provide timely and accurate solutions… more
- PNC (Middletown, DE)
- …a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail organization, you will be based in Middletown,… more
- M&T Bank (Wilmington, DE)
- …years' experience in financial services industry Ability to work under time constraints Call Center Supervisory Experience Knowledge of Bank systems Knowledge of ... **Overview:** Provides internal and external client support as the manager of the Premier...results. The position works with some uncertainty with discretionary solutions , possessing low to moderate risk to the organization.… more
- Casella Waste Systems Inc. (New Castle, DE)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent...and services as well as in customer service and client relationship management\. Able to effectively manage call… more
- Bank of America (Newark, DE)
- …may be required to meet the workplace excellence policy. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified ... impact a client 's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions … more
- RxBenefits (Wilmington, DE)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Vanguard (Wayne, PA)
- …+ Minimum of five years related work experience (Enterprise Telephony, Contact Center Solutions , or Unified Communications, preferred). Technical Skills You do ... shape the future of our global voice and contact center platforms using Microsoft Teams Voice and Genesys Cloud....Teams Voice or Genesys Cloud + Design and maintain call routing, dial plans, and Ribbon SBC configurations +… more
- PNC (Wayne, PA)
- …you will be based in the Private Bank offices located at the Town Center At Wayne, in the Greater Philadelphia area. PNC will not provide sponsorship for ... order to grow the fiduciary business and assure the highest level of client experience. Administers assigned accounts in accordance with documents, state law, policy… more
- Vanguard (Malvern, PA)
- …services including financial planning, cash management, and funds/ETFs and position appropriate solutions based upon the uncovered client needs. + Identify ... are considering investing with Vanguard. Our "crew," as we call our employees, live the mission of doing the...channels in which clients engage with Vanguard. + Contact center experience preferred. Special Factors Vanguard is not offering… more
- PNC (Wilmington, DE)
- …organization, you will be based in Wilmington, DE at the Brandywine Banking Center Branch. PNC will not provide sponsorship for employment visas or participate in ... decisions and able to leverage that information in creating customized customer solutions . + **Managing Risk** - Assessing and effectively managing all of the… more
- Thrivent Financial (Wilmington, DE)
- …is a different kind of financial services firm, one that puts generosity at the center of saving and investing. Here, you'll make an impact in the lives of the ... to serve clients in your chosen community. + Make client appointments by leveraging your network and Thrivent's reputation,...us know by sending an email to ###@thrivent.com or call ### and request Human Resources. At Thrivent, we… more
- PNC (Wilmington, DE)
- …organization, you will be based in Wilmington, DE at the Brandywine Banking Center Branch. PNC will not provide sponsorship for employment visas or participate in ... decisions and able to leverage that information in creating customized customer solutions . + **Managing Risk** - Assessing and effectively managing all of the… more
- Trinity Health (Newtown Square, PA)
- …advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs. **Home Care RN position summary** Provides primary nursing care to ... therapeutic intervention, overall care management and achievement of top decile client outcomes and patient satisfaction. **Your opportunity** + **$10,000 Signing… more
- Thrivent Financial (Philadelphia, PA)
- …is a different kind of financial services firm, one that puts generosity at the center of saving and investing. Here, you'll make an impact in the lives of the ... to serve clients in your chosen community. + Make client appointments by leveraging your network and Thrivent's reputation,...us know by sending an email to ###@thrivent.com or call ### and request Human Resources. At Thrivent, we… more
