- Conduent (Guaynabo, PR)
- …and be part of a culture where individuality is noticed and valued every day. ** Bilingual Healthcare Call Center Associate - Work from Home** **Must be Fluent in ... associates are members of a supportive team. Your excellent customer service and communication skills will help us create...in a classroom and 2 weeks Nesting **About the Bilingual Healthcare Call Center Associate role** As… more
- Humana (San Juan, PR)
- … Success Agents who are bilingual in English and Spanish to join the Customer Success Team working remote . Humana's Customer Success Agents are our ... members' trusted partners in navigating healthcare . In this role, you'll provide guidance and solutions...You'll work cross-functionally with care teams, sales agents, and customer service to support and retain members throughout their… more
- Fujifilm (San Juan, PR)
- …Queuing + Basic TCP/IP Networking Skills + Proficient with MS products, VMWare, and Remote Access, etc. + Experience in healthcare related field or hospital ... expertise, HCUS relies on HL7 IE to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams… more
- Humana (San Juan, PR)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and...Licensure in resident state + 3+ years working in healthcare insurance or a related industry + 3+ years… more
- Humana (San Juan, PR)
- …varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine ... assignments. The Medicare Call Center Representative 2 addresses customer needs which may include complex benefit questions, resolving...the Commonwealth of Puerto Rico.** + **Must be fully Bilingual in English / Spanish with the ability to… more
- Humana (San Juan, PR)
- …of clinical experience in: pediatrics, behavioral health, and/or ASD; healthcare environment; including managed care experience. **OR** **Licensed Clinical Social ... Clinical experience in pediatrics, behavioral health, and/or ASD; a healthcare environment; and proven care management experience. + Minimum...+ Ability to handle high volume of calls and customer contacts in a polite and professional manner. +… more
- CenterWell (San Juan, PR)
- …+ Maintains region-wide Performance Improvement program which includes Customer Satisfaction, complaints, infection monitoring, Incident Reporting, and quarterly ... and organization skills + Strong attention to detail + Healthcare industry experience preferred + Must read, write and...Server databases + Previous experience processing medical claims + Bilingual (English and Spanish); with the ability to read,… more