- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Richmond, VA)
- …associates by ensuring they are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will be on the ... Manager of Associate Enablement & Communications - Customer Protection Operations (Hybrid) As the Manager ...Certification + At least 5 years of intent ownership experience designing, recommending, and implementing strategic roadmaps + At… more
- IBM (Richmond, VA)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... world around you. **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at IBM might be different from what… more
- Logitech (Richmond, VA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM)...+ Bachelor's Degree and 6 or more years of experience in the Sales areaOR + High School Diploma ... 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to...or Equivalent and 8 or more years of experience in the Sales area OR + Zurich Certified… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... Work From Home- Associate Process Manager , Process & Reporting Management, US Card Complaints...of working virtually at home? Then a Capital One Customer Operations role may be the role for you!… more
- Burlington (Richmond, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer Service ... Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Tractor Supply Company (Ashland, VA)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more
- Wells Fargo (Mechanicsville, VA)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division....+ Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth… more
- Cardinal Health (Richmond, VA)
- …optimization of digital commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental in defining and ... and will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience . **_Responsibilities_** + Own the digital commerce… more
- Tractor Supply Company (Fredericksburg, VA)
- …products + Ask for the Sale + Responsible for all selling metrics including customer experience scores + Deliver Legendary Service to our customers and drives ... the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities...Team Members appropriately throughout the day to ensure Legendary Customer Service. + Assist the Store Manager … more
- Capital One (Richmond, VA)
- …to inform content development that engages a variety of personas across the customer experience journey. + Produce high-quality long and short form ... Senior Manager , Technical Product Marketing, Data Security - Capital...and weaknesses, and emerging trends. + 8+ years of experience identifying customer pain points and developing… more
- Broadcom (Richmond, VA)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to ... will you be performing on a regular basis? As part of the Technical Adoption Manager (TAM)...you perform the following: + Leverage your proven work experience in customer -facing positions (eg TAM, Solution… more
- Cabela's (Short Pump, VA)
- …and productive shopping experience for all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in ... customer relations and a productive team-oriented work environment. + Resolves customer and associate opportunities with Boat Manager . + Assists the Boat… more
- Capital One (Richmond, VA)
- …senior leadership. + Customer 's Spokesperson + Gain a deep understanding of customer experience , identify and fill product gaps and generate new ideas that ... systems at enterprise scale. We're seeking a skilled and customer -centric Product Manager to join our Enterprise...improve customer experience and drive Product growth by… more
- Capital One (Richmond, VA)
- …deeply understand the strategic needs and priorities of our partner teams. + As part of the Customer Channels Performance Solutions senior leadership team, you ... Senior Manager - Learning, Instructional Design (Hybrid) The **Senior...and strategies to enable the performance of our Card Customer Channels associates. **Who We Are** **:** We're a… more
- EAB (Richmond, VA)
- …and best practices are implemented and consistently followed Basic Qualifications: + Proven experience as an Accounts Receivable Manager , including a minimum of ... visit our Careers page. The Role in Brief: Collections Manager The Collections Manager will manage the...environment. + Initiative in taking on projects and managing customer interactions + Proven experience managing multiple,… more
- Capital One (Richmond, VA)
- …(Hybrid) As a Principal Process Manager for Capital One's Retail Bank Customer Protection Organization, you will be part of a talented, people-first ... or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud +...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Zoom (Richmond, VA)
- …You also must be results-driven and take pride in delivering a best-in-class customer experience . Responsibilities: As the Small Business Online Campaign ... Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the...leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible for building… more
- Mitsubishi Chemical Group (Richmond, VA)
- **Regional Sales Manager - Architectural Focus (2053)** + Title:Regional Sales Manager - Architectural Focus + Group Company: Mitsubishi Chemical ALPOLIC + ... Group Company: + Mitsubishi Chemical ALPOLIC **Mitsubishi Chemical Alpolic** employees are part of a global network of companies, all with a long history… more