- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Carson City, NV)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Cayuse Holdings (Carson City, NV)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- CenterWell (Carson City, NV)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- CenterWell (Reno, NV)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- Cardinal Health (Carson City, NV)
- …standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Qualifications_** ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Air National Guard Units (Reno, NV)
- …(MIS) and various databases reports, charts and graphs to inform senior maintenance management. Actively participates in daily, weekly, and monthly scheduling, ... requirements and availability of resources, communicates changing priorities to work center supervisors to ensure work is accomplished efficiently and deconflicts… more
- Cardinal Health (Carson City, NV)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Carson City, NV)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more