- GAP Solutions Inc (Raleigh, NC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Program Manager in the overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate point of contact with the… more
- UNC Health Care (Chapel Hill, NC)
- …the Revenue Cycle Financial Representative supporting the UNC Health Billing Customer Service Call Center - Billing is to support high-volume inbound patient ... Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Customer Service Call Center Work Type: Full Time Standard Hours Per Week: 40.00 Salary… more
- GAP Solutions Inc (Raleigh, NC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web… more
- Zurich NA (Raleigh, NC)
- Auto Claims Call Center Senior Represent 127692 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... this role + Proven experience in customer service, preferably in a call center environment + Insurance industry knowledge + Advanced Microsoft Office skills At… more
- GAP Solutions Inc (Raleigh, NC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... technical, staffing, and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring contract compliance, managing… more
- GAP Solutions Inc (Raleigh, NC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- Pearson (Raleigh, NC)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... Responsibilities * These positions will include shifts which cover center hours from 7am to 11pm Monday through Friday...support resources. * May be times where escalation to on- call Support Shift Supervisor is necessary. These scenarios are… more
- MetLife (Cary, NC)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife… more
- TEKsystems (Cary, NC)
- …GED with minimum of Associate degree preferred + One year or more of call center experience + Experience working with management information systems to ... effectively address customer needs + Proficiency in Microsoft applications + Excellent verbal and written communications + Must be able to show empathy when talking to patients + Professional telephone manner + Strong attention to detail + Customer service… more
- TEKsystems (Cary, NC)
- …GED with minimum of Associate degree preferred One year or more of call center experience Experience working with management information systems to effectively ... address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Must be able to show empathy when talking to patients Professional telephone manner Strong attention to detail Customer service experience preferred… more
- Intermountain Health (Raleigh, NC)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text… more
- Hendrick Automotive Company (Raleigh, NC)
- …+ Post scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. + Follow-up with sales or ... Environment Demands: Duties are performed primarily in the Business Development Center . Work involves continuous contact and interaction with customers and… more
- City of Durham (Durham, NC)
- …department and provided during assigned work hours. Additional Preferred Skills + Call Center experience. + Bilingual (English/Spanish). The Durham Emergency ... this position. If you have no related experience, indicate N/A. 06 Do you have call center experience? + Yes + No 07 What is the average number of telephone… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …in customer service within technical support environments, with expertise in call center operations, workflow management, and support escalation procedures ... + 3 years of experience supervising associates in a technical support call center , focused on optimizing operations, enhancing team performance, and delivering… more
- Aspen Dental (Raleigh, NC)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Ryder System (Raleigh, NC)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact center… more
- Navient (Raleigh, NC)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the… more
- Sunstates Security (Raleigh, NC)
- …Raleigh, NC. We are seeking candidates who possess a background in computer operations or call center services. This role is ideal for individuals who thrive in ... Command Center Officer - $18.50/hr (#93) Raleigh, NC, United...are excited to announce an opportunity within our Command Center , located at our client site in the heart… more
- Sedgwick (Raleigh, NC)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... Work(R) Fortune Best Workplaces in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in… more
- Koniag Government Services (Durham, NC)
- …paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... variety of hardware, software, video, mainframe, and network problems utilizing the Call Center knowledge base. + Additionally, the contractor dispatches all… more