- NetApp (Morrisville, NC)
- …communication between the customer and the MS team. You will also act as the customer advocate within the NetApp account team and NetApp's advocate in ... team; work autonomously and collaboratively; complete required NetApp and customer compliance/onboarding training and certifications. **Education and Experience… more
- NetApp (Morrisville, NC)
- …and ensure seamless integration. - Serve as a thought leader and advocate for data-driven decision-making and AI readiness across the People Analytics function. ... **Qualifications** ** Experience ** - 8+ years in building analytics at scale...also to innovate. We tailor our approach to the customer 's unique needs with a combination of fresh thinking… more
- NetApp (Morrisville, NC)
- …approach to solving good and bad problems. + Balances the role of a customer advocate while shaping solutions to accelerate software delivery. + Removes ... in the transformative power of data - to expand customer touchpoints, to foster greater innovation, and to optimize...type of candidate who fills this position typically has experience with the following + People Manager role Leading… more
- Kelly Services (Raleigh, NC)
- **Job Title:** Customer Experience Advocate **Locations:** Pittsburgh, PA | Raleigh, NC | Phoenix, AZ | Orlando, FL **Overview:** We are seeking a dedicated ... ** Customer Experience Advocate ** to join our inbound call team. This role is ideal for someone who is passionate about supporting patients and healthcare… more
- MetLife (Cary, NC)
- …skills, diligence, strong noetic curiosity, and honest desire to ensure that every customer experience is exceptional. With an understanding of the customers' ... Job Title Customer Care Advocate Job Location Cary,...Customer Care Advocates to always provide an exceptional customer experience on every call. * Always… more
- Amazon (Raleigh, NC)
- Description Amazon Web Services (AWS) is looking for a Developer Advocate to join the Open Source Strategy & Marketing team. Our creative, experienced, and energetic ... in selecting strategic opportunities to do so. This Developer Advocate role will have substantial travel to connect with...the projects' public content. About the team AWS Developer Experience is a technical marketing team focused on winning… more
- UKG (Raleigh, NC)
- …Because at UKG, your work matters-and so do you. About the CXI Team The Customer Experience Intelligence team serves as both a growth engine and guardian of ... and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX)...Strategic Thinking + Ability to influence senior stakeholders and advocate for customer -centric decisions. + Skilled in… more
- Rubrik (Raleigh, NC)
- …are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood ... challenges that come your way. **About the role:** The Customer Experience Manager is a key role...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Confluent (Raleigh, NC)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... factors when determining compensation, including work history, education, professional experience , and location. The actual pay may vary depending...US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- SolomonEdwards (Raleigh, NC)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- NTT America, Inc. (Raleigh, NC)
- …customer focus within the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for customers within NTT Data ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Wolters Kluwer (Raleigh, NC)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer... satisfaction and implement improvements. Skills: + Industry Domain: Experience within the EHS industry required + Advanced Client… more
- Dodge Construction Network (Raleigh, NC)
- …with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing ... practices, and insights to customers to improve retention and customer experience . This is a full-time position...regular review of their accounts + Act as a customer advocate within the organization, ensuring that… more
- Wolters Kluwer (Cary, NC)
- …development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention ... Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development...Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead, mentor, and grow… more
- NTT America, Inc. (Raleigh, NC)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... **Education:** Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success, account management,… more
- PagerDuty (Raleigh, NC)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to… more
- Cisco (Cary, NC)
- …**Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and...will work directly with our customers and gain direct experience and exposure into their networks. You will collaborate… more
- Cabela's (Garner, NC)
- …CLUB processes to include acquiring and activating new members, CLUB sales, customer experience , peer coaching and influencing, and regulatory compliance. ... Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to all areas...+ Excellent organization skills and attention to details. + Experience in a customer service environment. +… more
- Nelnet (Raleigh, NC)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative...teams to resolve client related problems and issues. + Advocate for client needs, such as new features, services… more
- Red Hat (Raleigh, NC)
- …virtualized workloads. + **Be the Customer 's Champion:** Become a dedicated customer advocate within Red Hat by deeply understanding their complete technical ... Red Hat's Public Sector Customer Success team is seeking a Technical Account...Hat technologies. You will serve as their primary technical advocate , deeply understanding their IT infrastructure and business objectives… more
