- Coinbase (Lincoln, NE)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Lincoln, NE)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Lincoln, NE)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- UKG (Lincoln, NE)
- …through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a high-impact ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- SHI (Lincoln, NE)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- UKG (Lincoln, NE)
- …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
- Capital One (Lincoln, NE)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- CBRE (Omaha, NE)
- …concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology ... Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Omaha - Nebraska - United States of America **About… more
- SHI (Lincoln, NE)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more
- SHI (Lincoln, NE)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- First National Bank of Omaha (Omaha, NE)
- …service set that spans holistic governance and planning to family education and concierge services. Exceeds the customer 's expectations by transforming the ... the heart of our story-and we're committed to their success ! Please see below the details of this career...want to build, grow and preserve wealth. The typical customer will have Investible Assets of >$5MM with sophisticated… more
- Capital One (Lincoln, NE)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- First National Bank of Omaha (Omaha, NE)
- …Job:** The Relationship Processing Lead Associate is responsible for being the " customer concierge " for the Commercial Real Estate (CRE) relationship managers. ... the heart of our story-and we're committed to their success ! Please see below the details of this career...will provide function as an escalation point for the team and lead in the absence of the manager,… more
- SHI (Lincoln, NE)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Lincoln, NE)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Lincoln, NE)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise… more
- SHI (Lincoln, NE)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- SHI (Lincoln, NE)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Lincoln, NE)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Apple Roofing (Omaha, NE)
- …put the customer 's needs first. + Deliver a Sweeter Experience - Deliver concierge -style service to every customer and ensure customer satisfaction + ... or rainy conditions as needed + Prior sales or customer service experience preferred + Roofing or construction background...and tools are designed to set you up for success + Uncapped Commission - Sky's the limit when… more