- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Albany, NY)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Broadview FCU (Albany, NY)
- …then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations of ... and effective member satisfaction goals and maintaining operational standards. The Supervisor will also be responsible for guiding, coaching, mentoring, and… more
- Sunrun (Latham, NY)
- …This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling ... a company and brand that puts power at the center of life. And we're doing it by designing...service schedule. + Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources… more
- CenterWell (Clifton Park, NY)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- Cardinal Health (Albany, NY)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Albany, NY)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Emerson (Albany, NY)
- …with hammer strike. + Sort large quantity of obvious scrap castings and notify supervisor . + Ensure that all castings are removed from sorting conveyor line to ... initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development...you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's… more
- Cardinal Health (Albany, NY)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more