- Wolters Kluwer (Colonie, NY)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- iCIMS (Albany, NY)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Albany, NY)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- CVS Health (Albany, NY)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... understanding of data analytics. **REQUIRED QUALIFICATIONS** **Minimum 5 years' client engagement and program success experience.** **Background in healthcare… more
- PagerDuty (Albany, NY)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Oracle (Albany, NY)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Hilton (Albany, NY)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- Broadcom (Albany, NY)
- …objectives and desired outcomes and begin crafting a joint Success Plan with the customer + Through the customer engagement , you will serve as a trusted ... need to be resolved and working on a structured engagement plan with the customer . + Completed...to create 'customers for life' by collaborating with our Customer Success , Global Support, Education, Professional Services,… more
- Humana (Albany, NY)
- …product decisions are validated through A/B testing and data analysis. + Establish success metrics (eg, engagement uplift, gap closure, reward adoption, member ... a cutting-edge Next Best Action (NBA) platform to enable personalized engagement , gamified incentives, and advanced agentic AI decision-making across our… more
- Rubrik (Albany, NY)
- …collaboration. + Cross-functional collaboration: Partner closely with sales, product management, customer success , and marketing teams to ensure CXO experiences ... their digital infrastructure. Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement… more
- Zoom (Albany, NY)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Zoom's coreproducts including Meetings, Webinars, Rooms & AI. Responsibilities Direct Customer Engagement + Lead Kickoff Calls: Conducting structured onboarding… more
- Trustco Bank (Albany, NY)
- …Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service. + Customer Engagement : Personally, connecting ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...a motivated leader with a passion for delivering exceptional customer service and driving branch success ? We… more
- Confluent (Albany, NY)
- …will lead defining account strategy, orchestrating team alignment, and engaging in Sales and Customer Success pursuits, while setting clear goals for the team to ... a team of Solutions Engineers with tenets of strong customer engagement , Product & use-case knowledge, and...for the Solutions Engineering team to achieve sales and customer success targets, with a focus on… more
- Ralliant (Albany, NY)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **The Strategic Account Manager (SAM) serves as the trusted, primary interface...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- CBRE (Albany, NY)
- Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities ... US - Remote - US - United States of America Transition Engineering and QHSE Manager GJA ID: ZP0022 (Transition Manager ) Location: Remote (US Based) **About the… more
- GovCIO (Albany, NY)
- …contracts to delivery teams with a clear understanding of requirements, expectations, and customer intent. + Maintain customer engagement post-award to ... **Overview** GovCIO is currently hiring for a Capture Manager todrive growth across our National Security Sector (NSS) portfolio.This position will be fully remote,… more
- Proofpoint (Albany, NY)
- …lineup of cybersecurity solutions, and our employees are key to our success . We are a customer -focused and driven-to-win organization with cutting-edge ... a high-performing, collaborative team with a track record of success , this is the team for you! Proofpoint provides...from advanced threats and targeted attacks. The Named Account Manager -Midmarket role reports to the Named Account Sales Director.… more
- Autodesk (Albany, NY)
- …and Fusion Territory Sales Executives. This leader will drive pipeline, field execution, customer engagement , and quota performance across a diverse set of ... sellers across Named, Midmarket, and Territory motions, ensuring strong execution and consistent customer engagement + Coach reps directly in the field by… more
- CVS Health (Albany, NY)
- … customer meetings. The Product Management and Development Senior Manager will drive cross-functional collaboration with digital, IT, sales, sales enablement, ... of purchasing decisions, and target product price points relative to competition and customer expectations. + Experience, comfort, and success working in and… more