- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP Yes Agency Labor, Department of Title Senior Employment Security Clerk- Albany (NY HELPS) Occupational... Employment Security Clerk assigned to DOL's Customer Contact Center , you would answer inquiries from the general public… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Albany CDTCC Occupational Category Clerical, Secretarial, Office Aide Salary… more
- Cardinal Health (Albany, NY)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- Centrotherm (Waterford, NY)
- …problem resolution. This is a professional, office-based role (not a call center ) with clear opportunities to grow into senior positions within Customer ... inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The National Director, Rare Disease is a senior leadership position accountable for setting the US...Integration** + Serve as the primary field medical affairs representative to the Rare Disease Medical Business Unit Lead… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $41,136.28 - $57,590.79 The Patient Access Sr . Associate is responsible for knowing all aspects of the 'PASED' position - ... environment. The PASED is a hybrid position combining the Patient Access Representative position and the Health Unit Coordinator position. The position includes but… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Senior Accountant/Accountant Trainee 1/2 - Albany (NY HELPS) Occupational Category Financial, Accounting, Auditing ... Albany State NY Zip Code 12226 Duties Description Standard Duties: The Senior Accountant/Accountant Trainee 1/2 in the Administrative Finance Bureau duties will… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support… more