- NY CREATES (Albany, NY)
- …procedures aligned to NIST 800-63B, NIST 800-53 AC/IA families, CIS AD benchmarks, and CMMC 2 .0 IA.L2-3.5.x controls. Train and mentor Tier 1/ 2 analysts on ... partner ecosystems. With elite engineering depth in Kerberos, LDAP, OAuth 2 .0/OIDC, SCIM provisioning, zero-trust policy enforcement, and IGA rule engines, the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Intuit (Albany, NY)
- …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... contributing to continuous improvement across all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Oracle (Albany, NY)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Provides ongoing technical support and maintenance of production and development systems...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Copeland (Albany, NY)
- …+ Stand up a global service desk to handle Tier 1 (Call Management) and Tier 2 (Triage/ Quick Resolution) support covering all basic first line and ... between IT and business stakeholders to deliver value and support Copeland's goals through effective IT infrastructure services. Key...such as E, F-1 with OPT or CPT, H-1, H- 2 , L-1, B, J or TN, or who need… more
- Pacific Northwest National Laboratory (Albany, NY)
- …the nation's biggest energy and environmental challenges. Our more than 1,700 staff support the Department of Energy (DOE), delivering on key DOE mission areas ... markets, and shape energy policy. **Responsibilities** This position will provide support to the Laboratory's research in Optimization and Control of Energy… more
- Oracle (Albany, NY)
- …management tasks. + Deploy, set up, and maintain testing environments. + Provide Tier III and other support per service request, complete cyber validation ... Federal Operations Production Service System Administrators provide system implementation, support , monitoring, and maintenance of Oracle's solutions and services in… more
- New York State Civil Service (Albany, NY)
- …Agency Financial Services, Department of Title Information Technology Specialist 2 (Database Administrator), SG-18 Occupational Category IT Engineering, Sciences ... Services is seeking candidates for the position of Information Technology Specialist 2 (Database Administrator) in The Technology Bureau. Duties include, but are not… more
- Molina Healthcare (Albany, NY)
- …the Cyber Recovery and Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for recoverability and functionality ... services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within required, and… more
- Oracle (Albany, NY)
- **Job Description** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving ... as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible… more
- Rubrik (Albany, NY)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Rubrik (Albany, NY)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... new Partners that positively impact Federal sales goals. + Support the Rubrik Federal sales organization in the field...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Oracle (Albany, NY)
- …services. - Lead threat modeling, architecture reviews, and audit readiness for Tier 0 services; ensure security and privacy are embedded through the lifecycle. ... you'll have impact - Deliver core DDoS detection/mitigation that protects OCI's Tier 0 availability and customer trust. - Launch customer-facing DDoS offerings with… more
- Oracle (Albany, NY)
- …measure supply base performance. * Manage supplier compliance to regulation by determining affected tier 1 and tier 2 supplier manufacturing sites, access ... and procedures meet ISO or industry standard requirements. Will also provide backup support to other process owners. * Engage with electronic industry members and… more
- Albany Leadership (Albany, NY)
- …+ Provide students with direct intervention support services + Teach and coordinate Tier 2 & 3 intervention for target students + Facilitate the management ... Intervention Teacher is to provide students with direct instructional support using the Multi-Tiered System of Supports framework. The...interpretation of data necessary to develop, implement and evaluate Tier 1, 2 & 3 interventions +… more
- Oracle (Albany, NY)
- …or integrated circuit packaging; and embedded software/firmware design. It may encompass operational support at the Tier 3 level as well as product lifecycle ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- Oracle (Albany, NY)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Medical, dental, and vision insurance, including expert medical opinion 2 . Short term disability and long term disability 3.… more
