- AssistRx (Phoenix, AZ)
- …associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and ... quality , client relationships, and customer service. The Quality Assurance Specialist regularly provides support to...records to ensure program metrics are met + Preparing call center reports and tracking service trends… more
- Adecco US, Inc. (Phoenix, AZ)
- …Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience. Notifying ... information pertaining to request/inquiry. Responsible for researching and resolving payment issues. Call to offer a direct sale of medications to participants and… more
- USAA (Phoenix, AZ)
- …functions that support frontline service delivery, including workforce management, quality assurance , training, compensation, compliance, and tool optimization ... and alignment with forecasted demand. + Develops manages and continuously improves Quality Assurance (QA) frameworks to monitor service interactions, assess… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …+ Reviews, approves, and delivers quality -related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards ... for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and… more
- Nestle (Glendale, AZ)
- …and discussion amongst team in regularly scheduled operational reviews (ORs) + Verify Nestle Quality Assurance Center (NQAC) global methods for the site by ... not eligible for Visa Sponsorship._ **POSITION SUMMARY:** As a Quality Assurance Technician (QA Tech), you will...join a cohort of others who have chosen to call Nestle home. The Nestle Companies are equal employment… more
- Banner Health (Phoenix, AZ)
- …and specialty instrumentation including the cleaning, decontamination, disassemble/reassemble, quality assurance , instrument identification, set assembly, ... protocols, instructions for use (IFU) as well as performs required quality assurance , repairs, reassembly, documentation, sterility handling, and storage… more
- Meta (Phoenix, AZ)
- …accountable. We provide the services to manage network operations across data center , backbone, subsea, and edge locations; and on-network and off-network CDN ... Participate in the global team's Tier 3 and 4 on- call rotation with the goal of routing issues as...to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to… more
- Molina Healthcare (Phoenix, AZ)
- …pharmacies in accordance with departmental policies, state regulations, National Committee of Quality Assurance (NCQA) guidelines, and Centers for Medicare and ... * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively... call tracking system. * Maintains established pharmacy call quality and quantity standards. * Interacts… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …than one discipline, such as application support, database administration, software quality assurance / quality control, software engineering, network ... of hardware, OS, and other platform specifications, and 4+ years of experience providing quality assurance review and the evaluation of new and existing software… more
- Marriott (Scottsdale, AZ)
- …certified providers. * Maintain IT Checklist and Application Inventory in ServiceNow. Quality Assurance / Quality Improvement * Identify and recommend new ... quality , safety, and/or cost-savings. * Comply with quality assurance expectations and standards. Technical *...relaying messages, and allowing the caller to end the call . * Discuss work topics, activities, or problems with… more
- Banner Health (Phoenix, AZ)
- …transplantation and organ donation. 6. Participates in the transplant program's quality assurance program. Evaluates current processes, identifies need for ... you belong at Banner Health. Banner - University Medical Center Phoenix has held Magnet status since 2005 and...the donor procurement agency on a 24 hour on call basis in accordance with the regulatory agencies. Possesses… more
- Choice Hotels (Scottsdale, AZ)
- …lead software engineer during the coding phase of the development cycle. + Quality Assurance (QA) Testing: Collaborates with the software engineering test teams ... during the quality assurance phase of the development cycle....Work with operations team to resolve major incidents including on- call support. + Site Reliability: Improve service resiliency and… more
- Veterans Affairs, Veterans Health Administration (Phoenix, AZ)
- …care unit monitors and outcome measurements within programs using data-driven quality assurance processes. Has programmatic oversight and shared responsibility ... practice for surgical employees assigned to SICU and assuring implementation of quality improvement measures along with developing action plans to meet performance… more
- Dignity Health (Phoenix, AZ)
- …interventions within the scope of practice for physician's assistants. + Participates in quality assurance and quality improvement programs. + Works within ... a range of clinical and administrative responsibilities aimed at providing high- quality patient care. Physician Assistant Associates work in various healthcare… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …reduction where appropriate. + Collaborate with cross-functional teams including R&D, Quality Assurance , Regulatory Affairs, and Operations to align strategies ... + Ensure compliance with cGMP regulations and other relevant quality standards + Represent the MSAT function in interactions...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …in regulatory affairs or related areas (eg, clinical development, project management, quality assurance , etc.) in pharmaceutical or healthcare related industry. ... guidelines. - Confirms submission documents are accurate, compliant, and high- quality to allow for smooth and expeditious approvals from...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Dignity Health (Phoenix, AZ)
- …System. Makes appropriate referrals to specialists and community agencies. Participates in quality assurance and quality improvement program. Works within ... from 8am to 5pm. Additionally, all providers within this clinic rotate in on- call requirements. The Department of Transitional Care currently consists of five APPs… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …with analytical team members, process chemistry, formulation development, regulatory affairs, quality assurance , and other departments to drive scientific ... from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud… more
- Sonora Quest (Phoenix, AZ)
- …Initiates computer generated reports as required for patient reporting and quality assurance monitoring. Meets departmental standards for productivity and ... may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic...workflow and training of new employees. 3. Focuses on quality by assuring that all work performed is accurate… more
- Sonora Quest (Glendale, AZ)
- …Initiates computer generated reports as required for patient reporting and quality assurance monitoring. Meets departmental standards for productivity and ... may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic...workflow and training of new employees. 3. Focuses on quality by assuring that all work performed is accurate… more