- CVS Health (Phoenix, AZ)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- American Express (Phoenix, AZ)
- …The Global Lounge Operations Center of Excellence (COE) team is hiring for a Sr. Manager of Operator Strategy & Analysis. The Lounge Operations COE supports the ... maintenance, new lounge/expansion planning, third-party contracts, and partnerships. The Sr. Manager of Operator Strategy & Analysis will be responsible… more
- Cisco (Phoenix, AZ)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- American Express (Phoenix, AZ)
- …+ Success at developing and evaluating strategies across dimensions including growth, customer experience , financial, and risk management, amongst others. + ... communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your...will you make an impact in this role?** The Strategy & Transformation teams serve as a critical driver… more
- General Motors (Phoenix, AZ)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Phoenix, AZ)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Phoenix, AZ)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Phoenix, AZ)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- Bank of America (Phoenix, AZ)
- …forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop ... to break complex problems down and develop a clear strategy / action plan. + Experience influencing...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- ISC2 (Phoenix, AZ)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Shaw Industries Inc (Phoenix, AZ)
- Job Title Sr Manager Customer Marketing, West Region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed ... in annual sales and 18,000 associates worldwide. The Senior Manager of Customer Shopper Marketing will serve...and increasing brand desirability. * Responsible for executing the strategy across all of Shaw's brands and customer… more
- Acosta Group (Phoenix, AZ)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- Nelnet (Phoenix, AZ)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of … more
- Realtor (Scottsdale, AZ)
- …remote teams and a minimum of 3 years managing others in a call center, customer service or sales environment. + Direct experience in building & developing a ... will make in their life, by providing a user experience that is easy to use, easy to understand,...right connections, and building confidence through expert guidance. **Senior Manager , Boutique Sales** at **Realtor.com** **(R)** Are you a… more
- Fortrex (Phoenix, AZ)
- …hacia abajo hasta el final de la pagina._ **WHO YOU ARE:** As a Site Manager II specializing in food processing sanitation, you will lead a dedicated team to ensure ... plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** We protect...world for all.? **WHAT YOU WILL DO:** The Site Manager II is responsible for the daily management of… more
- Cardinal Health (Phoenix, AZ)
- … customer feedback and insights with channel partners enables improvement of customer experience across USMPD **_Qualifications_** + Bachelor's degree from an ... & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification,… more
- Marriott (Phoenix, AZ)
- …marketing, finance and accounting, or related professional area. **Preferred:** * General Manager experience in limited or full-service property. * Ability and ... balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's… more
- Fujifilm (Phoenix, AZ)
- **Position Overview** The CPQ Product Marketing Manager , Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise ... sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio,… more
- Walgreens (Phoenix, AZ)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in planning and communicating the company and store strategy . **Job ID:** 1699592BR **Title:** Emerging Store Manager… more