- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...Required Experience: 2+ years of experience working in a service desk or customer service … more
- CAI (Phoenix, AZ)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- CVS Health (Phoenix, AZ)
- …do it all with heart, each and every day. **Position Summary** As a CVS Health IT Customer Service Analyst , you will provide remote Level 2 technical support ... and quickly resolve technical issues. * Consistently adheres to defined help desk processes and procedures. * Highly analytical thinking & problem-solving skills. *… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing… more