- US Tech Solutions (Phoenix, AZ)
- **Duration: 6 months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to ... mainly) from our offshore contact center against a new, comprehensive quality framework,...Quality Assurance role within a contact center environment, preferably with experience supporting offshore … more
- CenterWell (Phoenix, AZ)
- …caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ... leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. +...Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality . + Post-Visit/… more
- Concentrix (Phoenix, AZ)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... align development efforts with business needs. + Work with third-party vendors, offshore teams, and technology partners as needed. + Ensure strong collaboration… more