- ASM Research, An Accenture Federal Services Company (Columbia, SC)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Cardinal Health (Columbia, SC)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral...and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to… more
- CVS Health (Columbia, SC)
- …member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly ... Support team objectives, enhance operational efficiency, and ensure delivery of high- quality care to members. This may include participating in special projects,… more