- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
- Finger Lakes Community Health (Geneva, NY)
- …401k contribution + Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer ... General Call Handling + Greet callers with the appropriate call center contact script + Verify patient account information + Answer questions and… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all ... pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs...degree and two years of relevant health care or call center experience (preferably in a pharmacy,… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13972/work-from-home- call - center - representative ... + Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. **Special Conditions of Employment:** +… more
- Grifols Shared Services North America, Inc (Syracuse, NY)
- …110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified ... not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like pharmacy DOP and Emergency Room. As… more
- Rapid Response (Syracuse, NY)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating holidays and weekends, you-ll maintain ... Customer Service Representative Department: Customer Service - NY Location: Syracuse,...inbound/outbound calls from customers and authority agencies in a call center setting + Provides detail-oriented customer… more
- Ricoh Americas Corporation (Syracuse, NY)
- …call may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning ... **Field Representative II, Field Services Support** POSITION PROFILE Services...territory** . Effectively executes all required territory management and call handling procedures. . Works closely with sales partners… more
- National Safety Council (Syracuse, NY)
- …+ High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer service and team orientation. + Data entry ... occur. We are currently looking for a Customer Service Representative to join us in our mission to save...standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program training to identify… more
- Molina Healthcare (Syracuse, NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Elevance Health (East Syracuse, NY)
- …of the past five years.** **Preferred Experience, Skills, and Capabilities** + Prior call center or customer service experience within the healthcare industry is ... **SCA Customer Care Representative I** **Location:** This role enables associates to...to transform federal health programs. The **SCA** **Customer Care Representative I** is responsible for handling or responding to… more
- Molina Healthcare (Syracuse, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Carrier (East Syracuse, NY)
- …school diploma or GED + 6+ months experience handling inbound calls in a call center environment **Preferred Qualifications:** + Bachelor's Degree + Sales Force ... experience + Ability to meet standardized call center metrics + Be dependable + Show up to work on time and completing each shift + Maintain assigned break and… more
- Molina Healthcare (Syracuse, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Fresenius Medical Center (Cortland, NY)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Camillus, NY)
- …* 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **_Description_** _Provide your personal attention and ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... Demonstrates effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring Suburban Propane… more
- YMCA of Central New York (Baldwinsville, NY)
- …for creating a safe and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve this environment, the Personal ... values and regulations in and out of the Wellness Center . + Will design safe and effective training programs...functions while on duty ie any type of phone call to include texting, writing, reading, exercising, talking to… more
- YMCA of Central New York (Liverpool, NY)
- …Maintain all YMCA character values and regulations in and out of the Wellness Center . + Will design safe and effective training programs based on member goals, ... and firm manner. + Supervise all Health & Wellness Center activities while on duty. + Ensures a safe,...functions while on duty ie any type of phone call to include texting, writing, reading, exercising, talking to… more
- Solvay Bank (Syracuse, NY)
- …our workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations Specialist Our customer relations staff ... Bank Community and Staff. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform… more