- Merck & Co. (Cedar Rapids, IA)
- Job DescriptionAs a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving as the ... primary contact for customers within your assigned territory. As a...assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives,… more
- Hills Bank (Hills, IA)
- …a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can ... via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: + Handle customer telephone calls and respond to secured and unsecured email… more
- Molina Healthcare (Cedar Rapids, IA)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively… more
- Merck (Cedar Rapids, IA)
- **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving as ... the primary contact for customers within your assigned territory. As a...assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives,… more
- Molina Healthcare (Cedar Rapids, IA)
- …Required Qualifications * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and… more
- RTX Corporation (Cedar Rapids, IA)
- …Excel, PowerPoint, Teams, OneNote, etc.) + Previous experience in an HR Shared Services Center , Customer Contact Center , and/or HR role **Qualifications ... people management activities across all business lines. + Manage day to day Contact Center operations across all service channels including phone calls, emails,… more
- UnityPoint Health (Hiawatha, IA)
- …charges and compliance with all state and federal regulations.Interacts in a customer focused and compassionate manner to ensure patients and their representative ... needs are met, and that they understand the medical center 's policies for the resolution of patient financial liabilities...and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies. * Contacts… more
