- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , or comparable setting (eg, retail assistant management, team lead… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Chewy (Richardson, TX)
- …standards. The Team Manager should have exceptional communication, interpersonal and customer service skills, as well as comprehensive knowledge of company ... everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate...opportunity and develop action plans to improve metrics, closing performance gaps + Review and score customer … more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-HURST, TX Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- WTW (Richardson, TX)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more
- Public Storage (Frisco, TX)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... other work-related tasks + Our Property Managers have the opportunity to earn performance -based **bonuses** ! **Job Description** + Our Property Managers get to work… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the… more
- Burroughs (Dallas, TX)
- …growth. Key responsibilities include maintaining and/or exceeding current levels of service /implementation business performance and customer satisfaction. ... Field Service Manager Field Service ...or exceed customer needs by providing superior service and professional business performance . + Assure… more
- Cabela's (Allen, TX)
- …all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in interviewing and makes recommendations ... environment. + Supports a strong commitment to world class customer service and ensure a pleasant and...for selection; coordinate training; consults with Boat Manager and gives input on preparation of … more
- The Raymond Corporation (Addison, TX)
- The Field Service Manager is responsible for overseeing the performance and development of technician teams, ensuring operational efficiency, customer ... key performance indicators (KPIs) and WIP reports to track service effectiveness and identify areas for optimization. * Optimize profitability by minimizing… more
- Golden State Foods (Frisco, TX)
- …business environment. + Travel Requirements: Willingness to travel 20% within designated region. LocationUS-TX-Frisco Job ID 2024-20537 Category Customer Service ... Management: + Lead and manage key strategic initiatives aimed at improving customer experience, operational efficiency, and product/ service delivery. + Act as… more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... Dream. Do. Grow. with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as the primary strategic business… more
- Cintas (Coppell, TX)
- **Requisition Number:** 200393 **Job Description** Cintas is seeking a Service Manager to directly manage our customer facing Service team. ... hiring and performance management; managing the overall performance of a team; providing leadership by fostering a...+ Management experience + Experience in industrial sales or customer service + Availability to start within… more
- BRAVAS, Beautiful Places. Smart Spaces. (The Colony, TX)
- …required . Fiscal responsibility for all assets assigned and property within the Field Services Manager s care . Customer service , including the ability to ... power management, and more. Job Summary: The Field Services Manager is responsible for overseeing AV and Security Services...accountable to time and materials . Client training and customer service . . On call rotation may… more
- Southland Industries (Carrollton, TX)
- …in-house technical advice and support whenever necessary. Ensure each proposal satisfies the customer 's scope of service . 9. Maintain positive relations with ... Service Operations personnel.Thoroughly identify/clarify customer 's scope of service prior to the...status prior to contract expiration. 11. Act as the customer 's advocate when performance or billing issues… more
- Southland Industries (Carrollton, TX)
- …in-house technical advice and support whenever necessary. Ensure each proposal satisfies the customer 's scope of service . + Maintain positive relations with ... Service Operations personnel. Thoroughly identify/clarify customer 's scope of service prior to the...status prior to contract expiration. + Act as the customer 's advocate when performance or billing issues… more
- Applied Materials (Sherman, TX)
- …up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance . Interviews, hires, and trains customer ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Walgreens (Celina, TX)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal...as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager .… more
- Applied Materials (Sherman, TX)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... **Key Responsibilities** **EPI Experience Highly Preferred** Develops and maintains customer relationship with all relevant individuals in his/her district at… more