- GAP Solutions Inc (Bethesda, MD)
- …successfully manage competing priorities.** + **Resourcefulness in problem solving.** + **Strong customer service focus.** + **Ability to multi-task and pay ... health needs and/or coping difficulties impacting the ability to access services; refer case to supervisor as necessary. + Provide clinical support to patients and… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- Rocket Software (Washington, DC)
- …remote position in Costa Rica. **Essential Duties & Responsibilities** + Deliver exceptional customer service via phone and email with empathy, urgency, and ... experience, ideally with a large multinational software company + Strong customer service skills, especially in challenging situations. Excellent written… more
- Graybar (Sterling, VA)
- Make a difference. As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction. In this ... less experienced representatives. + Coordinate the prompt handling of customer service requests including but not limited...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- US Courts (Washington, DC)
- …criteria. Check for prior or prohibited filings. Provide excellent customer service when responding to inquiries on case status. Provide information and ... final disposition and is proficient in management and maintenance of official case records. The incumbent performs docketing, monitors the completion of the required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Travelers Insurance Company (Chantilly, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Brivo (Bethesda, MD)
- …for additions and/or enhancements to the product and/or service + Record customer interactions and resolutions in a case management system Qualifications + ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...on Saturdays and Holidays. Responsibilities + Serve as a customer advocate and interact with internal teams to solve… more
- Travelers Insurance Company (Chantilly, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- ABM Industries (Arlington, VA)
- …oral or diagram form. Ability to deal with problems involving several variables in customer service environment. Ability to manage your time and the time of ... Service ** Create a work order for every customer that requires assistance. Assign Team Leads to aircraft...**Physical Demands:** ( _The Physical Demands described here are representative of those that must be met by an… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). + Familiarity with the community that ... vendors. + Accurately complete and submit monthly billing reports, participant records, case notes, and other documentation in a timely manner, ensuring compliance… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking an enterprise technical sales representative to help grow customer adoption...a comprehensive account/territory plan. - Develop working backwards business case and financial justification to earn trust with customers… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... training to a variety of audience including attorneys, paralegals, government case managers and contractors working high-profile, important cases. Each day is… more
- Medtronic (Washington, DC)
- …and closes business + Plan and implement effective sales/product presentations to customers ** Customer Service :** + Educate customers to ensure new products and ... FDA requirements **Communication:** + Work with internal functions (marketing, customer service , finance, etc.) to meet targets...learn product knowledge and apply it in a live, case setting + Passion for new technologies and a… more
- Ryder System (Washington, DC)
- …Ensure Employee Services staff have the training and tools to meet and exceed customer service expectations. b** **ilingual is a plus Shift hours vary / ... have the training and tools to meet and exceed customer service expectations + Serve as point...expectations + Serve as point of contact for any case escalations + Lead process audit to identify risks… more
- CACI International (Washington, DC)
- Litigation Support Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... center orientations, etc. Audience may include attorneys, paralegals, Government Case Managers, client agency staff, and/or other Contractor employees. +… more
